iPhone XS Max lightning port charging issue

I'm having the same issue with my iPhone XS Max, but I'm also having an issue getting a proper charge when the cable is recognized. Using the 12W Apple iPad charger, my phone was draining faster than it was charging. This was in regular mode, low power mode and even airplane mode. Hopefully a fix comes quickly. I'm gonna hop on the 12.1 public beta and see if it's any worse or better.

Not a huge fan of Forbes but it's about time a major news outlet released a story. Apple will have to respond sometime Monday or have a fix in our hands by end of day on Wednesday. I'm going to say they knew about it and ran out of time to implement a fix in the phones prior to launch. Apple TV was given 12.0.1 and Apple Watch was given 5.0.1 over the past week alone.

I have to agree with you on Forbes. Some content is good but the “Nasty surprise” bits are annoying. The nasty surprises are almost always unimportant .....and I don’t see how Apple didn’t know. They could have controlled the narrative but decided a different route it seems.

Having the same issue but managed to find the solution for my phone

1. go to "settings" then "face id and password" (i don't use English on my phone so mind the translation)

2. scroll all the way down and allow "USB accessories" when phone is locked

Problem Solved 🙂

Hope this helps

Same problem here. Though it is with an Xs. If I don't use my phone and plug in the charger, it does not charge. I have to unplug the cable, Face ID into my phone, and replug the cable in before it works. To note, this IS with Apple cable and chargers.

hey xMASTIFFSx,

unlock your iPhone, plug the cable in, it will charge now.

this is related to the feature that stops unauthorized access to your iPhone through Lightning Port,

there is a vulnerability in the iPhone Lightning Port that allows an attacker to gain access to the

information (through the Lightning Port) stored on your iPhone while your iPhone is locked.

this vulnerability is patched by disabling access to the Lightning Port after a given period of time when iPhone Locks,

so,

unlock your iPhone, plug it it, it will charge,

or

get a wireless charger

cheers!

Hey man,

That's unfortunate, Being a Samsung user, it hurts me to see this, I imagine this is very frustrating. However, as I do not have an IPhone, I can try to help as much as I can, I can't deal without the phone charging either, however, I can try as best as I can to help, although I can't guarantee anything, I have a few suggestions:

1.) Update the phone to the latest IOS version

2.) Restart the phone

3.) Check the battery settings on the phone

4.) Plug the phone into the latest iTunes version (and Windows Ver.)and Latest mac Version and see what it says (whether it needs to be updated or not)

5.) Try to Backup/Restore data
6.) Unfortunately, reset the phone.

However, it should not come to this, apple having iPhones over $1000 and having a lightning port issue, I honestly think Apple should use USB-C, However, I do not see that happening in the near future. If you guys have any success, make sure to reply and mark as helpful 🙂

If it really is to prevent my phone from being cracked after not using it for a while, then I don't mind it, I happen to have faced the same issue with my Iphone Xs Max, but it can easily be solved by tapping on the screen before plugging in the charger.

I think we have cracked the issue for the most part, It is not a hardware issue, it something related to the software and most likely a safety feature to prevent tampering with the phone or hacking it after it not being used for a prolonged periods of time.

At the same time, is apple trying to move ppl to wireless charging? I think this is the case, but at the same time, there has to be a way to fix it software wise. It's great that we think we know the issue, but still not great for ppl tho....

I'm having the same issue on top of the terrible blue color shift. I have to wake up the phone to make it charge but I will go to bed with 20 percent battery and wake up to 35 percent battery. The phone will stop charging in the middle of the night. Can't apple make anything right anymore? I'm really regretting this purchase.

Hey Erald i get a full charge even though Im having the same problem. I have read some users stating that its just a security feature to unlock the phone wait for a bit and after to plug it into the wall charger. When i do this i get a full charge even when i do it over night and wake up in the morning hope this helps. Are you saying your phone stops charging after random amount of time even though the charge icon appears when you first plug the cable in ??

Thanks for raising this issue as i have the same problem with my iPhone7 too. I used it for like one and a half year and later what i started getting is this. It doesn't happen every time though. Often when i plug in my charger it doesnt charge but i need to wake it up. I rather showed my phone to one of apple agent and all he said to change the charger but no use, i wasted my money on the charger and their services but problem still exists.

Thanks to https://www.youtube.com/watch?v=J_lRJuQtBmc **Unbox Therapy** i got to know that i aint the only one with the problem.

At first i thought i did something wrong when my phone did not charge but now i see this is an actual problem with the phone.

I use wireless charging allot so i have not noticed it much but for a 2000 dollar phone (thats the cost in sweden for the 512gig) it sure needs to work perfect. Still have a week to decide if i want to keep the phone. Hope Apple gets back with a proper response if this is software or hardware issue. Going to Applestore wont do any good at this point.

I have an iPhone XS MAX and have exhibited similar issues with charging. The first time was on day one after unboxing and configuring and leaving it in the official charger that shipped with it to charge while restoring from an iCloud backup it was not responsive at all. After that it stayed that way for a few hours until I took it to the retailer whom performed a reset and it started to work again.

After that if I use the official charger it charges ok but if I use a certified 3rd party charger which I used with an iPhone X and iPhone 6s Plus it keeps enabling the charge and disabling it over and over again making that chime sound over and over again, or sometimes it would stop charging all together. I have also noticed that seldom it would not be responsive while charging but that only happened once or twice and upon unplugging it it would be responsive again.

Now I just use the official charging cable and adapter that shipped with it and have my fingers crossed this is indeed a software issue that would be corrected very soon.