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mattrichards Author

Level 1

19 points

Mojave Login Issues

I installed Mojave on a brand new MacBook Pro and after the installation process, the initial login screen accepts my credentials, shows the desktop for 5-10 seconds, then goes back to login. Every subsequent login attempt produces the same result, including in Safe Mode.

I spoke with Apple via support chat about it today, and we tried reinstalling Mojave. No dice. We then booted into recovery mode, launched Disk Utility to mount the drive, then Terminal to remove "/Volumes/Macintosh HD/var/db/.AppleSetupDone" and reboot. That sent me back to the setup process after install. I created another user and had exactly the same issue with that user. They have escalated the issue and I have a call with them in two hours.

Any recommendations?

Posted on Sep 24, 2018 4:07 PM

Top-ranking reply

DerDanie

Level 1

14 points

Posted on Sep 25, 2018 7:46 AM

In my case, the error was caused by a Razer Plugin.

Boot into recovery mode (Cmd + R while booting), then start a terminal (menubar->utilities as far as i remember), go to /Volumes/Macintosh HD/Library/Audio/Plug-Ins/HAL/ and remove every Razer Plugin.

(Thanks to Betus at MacRumors)

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62 replies

Nov 7, 2018 7:18 PM in response to mattrichards

I am having the same issue for the last 24 hours: after logging in with correct credentials, the MacBook Pro flashes once, then reverts to the white apple on black background with progress bar, reopens to login screen.

I had Mojave on this machine before (more than a month) and last night I updated to 10.14.1. It's been giving me trouble ever since.

Other than that, the only change I made was to go to 2-factor authorization. No other software installed. I do not have any 3rd party audio plugins or extensions.

Sep 25, 2018 4:00 AM in response to alexanderfromlidingö

How do I delete this file in terminal? 😟

Sep 25, 2018 4:09 AM in response to alexanderfromlidingö

The last command line worked for me. 🙂 change rmbp for whatever your HD is named, if you had chroma 7.1 this line should work

Sep 24, 2018 6:33 PM in response to mattrichards

Same issue here on my imac. Fortunately I have my little macbook. Happens with all accounts, am checking the disk now.

Sep 24, 2018 8:55 PM in response to mike-reflex

and just reinstalled at apple supports' instruction. no joy. restoring from backup right now.

Sep 25, 2018 1:00 AM in response to mattrichards

I have the same problem. I get in for maybe 5 seconds and it logs me out. Is there anyway I can download High sierra and just fresh install back to it? I tried to reinstall but it just does mojave.

staffanf

Level 1

4 points

Sep 25, 2018 3:29 AM in response to DerDanie

Thank you DerDanie solved it for me to. (I have razer headphones)

Sep 25, 2018 3:39 AM in response to Wild Weasel 109

My problem looks like an issue with Boom 3D. Could not hear sound when using iTunes, so disabled app and sound came back and seem to speed up boot time.

Sep 25, 2018 3:57 AM in response to DerDanie

Thank you, you saved my life !

mattrichards Author

Level 1

19 points

Sep 25, 2018 7:48 AM in response to DerDanie

Thanks for uncovering this. I too had Razer software installed, and deleting the Razer plugin resolved the issue.

Sep 25, 2018 8:11 AM in response to mattrichards

thank you for replying so fast! when I get home ill give it a shot, if it works for me ill post it on here.

Sep 25, 2018 8:30 AM in response to DerDanie

Many thx... solved the issue for me 🙂

I've a kid who can't play the games with a magic-mouse... with a Razer chroma-mouse only

Now he will have a difficult time...

Sep 25, 2018 8:34 AM in response to Timleeclark1

A potentially faster and easier solution is to ssh into the machine. That worked for me, and you don’t even need to reboot.

Sep 25, 2018 9:09 AM in response to Wild Weasel 109

I'm having the exact same issue except for that I'm stuck on the black screen with the Apple logo 😕

Sep 25, 2018 10:12 AM in response to Wild Weasel 109

I have the same issue. No clue, but it seems that is driver related during loading

Mojave Login Issues