Mojave Login Issues

I installed Mojave on a brand new MacBook Pro and after the installation process, the initial login screen accepts my credentials, shows the desktop for 5-10 seconds, then goes back to login. Every subsequent login attempt produces the same result, including in Safe Mode.


I spoke with Apple via support chat about it today, and we tried reinstalling Mojave. No dice. We then booted into recovery mode, launched Disk Utility to mount the drive, then Terminal to remove "/Volumes/Macintosh HD/var/db/.AppleSetupDone" and reboot. That sent me back to the setup process after install. I created another user and had exactly the same issue with that user. They have escalated the issue and I have a call with them in two hours.

Any recommendations?

Posted on Sep 24, 2018 4:07 PM

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Posted on Sep 25, 2018 7:46 AM

In my case, the error was caused by a Razer Plugin.

Boot into recovery mode (Cmd + R while booting), then start a terminal (menubar->utilities as far as i remember), go to /Volumes/Macintosh HD/Library/Audio/Plug-Ins/HAL/ and remove every Razer Plugin.


(Thanks to Betus at MacRumors)

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62 replies

Sep 26, 2018 8:22 AM in response to thomjacoo

If it is a single file, the command is "rm FILENAME" (no quotes) where FILENAME is the case-sensitive name of the file you want to delete.


If it is a folder/directory, you'll need to do a recursive remove, which is "rm -r FOLDERNAME".


Disclaimer: Deleting files from your computer is risky (especially recursively). I take no responsibility for any unintended consequences. You do this at your own risk.

Oct 20, 2018 9:17 PM in response to mattrichards

I am facing the same problem right after upgrading to Mojave in my early 2015 MacBook Pro. Additionally, the audio and video are also stalling and if I press the volume up button it takes me to the login screen again. Called Apple couple of times. Reinstalling OS and running on Safe Mode failed too. I have been told that Apple has escalated the problem to its technical team and I am awaiting for their solution for the last 3 weeks.

Oct 26, 2018 4:52 PM in response to DerDanie

How does this work for everybody?

I type in EXACTLY the same thing in console it says no such file or directory.

Then I think I have to mount a drive from terminal which is already confusing.

And deleting the file from terminal is a whole different set of commands?

Can somebody just speak properly and more detailed into these steps because they dont make any sense!

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Mojave Login Issues

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