Apple apps crashing after updating to 10.14

Hi all,


Updated to MacOS 10.14 last night. Come in this morning and now Apple related apps crash immediately, including System Preferences. This includes Safari, "News", Photos, System Preferences...


Running an iMac 18,3 (Retina 5K, 27-inch, 2017)


TIA.

iMac, macOS Mojave (10.14)

Posted on Sep 25, 2018 5:32 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2018 6:03 AM

Solved (on my system). The Sentinel One agent is the cause and is not yet compatible with Mojave. Remove the Sentinel One agent (this is best done at the Sentinel One management dashboard) and then restart Mojave. All apps are now working fine.


I believe that SonicWall also OEM the Sentinel One agent so you may know this by another agent name.

13 replies
Question marked as Top-ranking reply

Sep 27, 2018 6:03 AM in response to McKitt

Solved (on my system). The Sentinel One agent is the cause and is not yet compatible with Mojave. Remove the Sentinel One agent (this is best done at the Sentinel One management dashboard) and then restart Mojave. All apps are now working fine.


I believe that SonicWall also OEM the Sentinel One agent so you may know this by another agent name.

Sep 25, 2018 5:38 AM in response to azumaa1

Process: System Preferences [705]
Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier: com.apple.systempreferences
Version: ???
Build Info: SystemPrefsApp-411000000000000~238
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: System Preferences [705]
User ID: 502


Date/Time: 2018-09-25 08:36:29.187 -0400
OS Version: Mac OS X 10.14 (18A391)
Report Version: 12
Anonymous UUID: A3B0F50E-92C3-8008-7FBB-89BA36AD51D3



Time Awake Since Boot: 810 seconds


System Integrity Protection: enabled


Crashed Thread: Unknown


Exception Type: EXC_BAD_ACCESS (Code Signature Invalid)
Exception Codes: 0x0000000000000032, 0x000000011252f2b0
Exception Note: EXC_CORPSE_NOTIFY


Termination Reason:Namespace CODESIGNING, Code 0x2


kernel messages:


Backtrace not available


Unknown thread crashed with X86 Thread State (64-bit):

rax: 0x00000001125b0e18 rbx: 0x00000001125b0e18 rcx: 0x000000011252f2b0 rdx: 0x0000000000000000

rdi: 0x000000000000000a rsi: 0x00000001125b0e18 rbp: 0x00007ffee5984180 rsp: 0x00007ffee5984128

r8: 0x000000010a27b000 r9: 0x0000000112543808 r10: 0x000000010a27b000 r11: 0x000000000003b000

r12: 0x00000001125b0e98 r13: 0x0000000000000011 r14: 0x00007ffee5984c88 r15: 0x00000001125af918

rip: 0x000000011252f2b0 rfl: 0x0000000000010246 cr2: 0x000000011252f2b0


Logical CPU:3
Error Code: 0x00000015
Trap Number:14



Binary images description not available



External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

Calls made by this process:

task_for_pid: 0
thread_create: 0
thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 420
thread_create: 0
thread_set_state: 0


Model: iMac18,3, BootROM IM183.0161.B00, 4 processors, Intel Core i5, 3.4 GHz, 16 GB, SMC 2.41f1

Graphics: Radeon Pro 570, Radeon Pro 570, PCIe

Memory Module: BANK 0/DIMM0, 8 GB, DDR4, 2400 MHz, 0x802C, 0x3841544631473634485A2D324733423220202020

Memory Module: BANK 1/DIMM0, 8 GB, DDR4, 2400 MHz, 0x802C, 0x3841544631473634485A2D324733423220202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)

Bluetooth: Version 6.0.8f6, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

USB Device: USB 3.0 Bus

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: Keyboard Hub

USB Device: Dell MS116 USB Optical Mouse

USB Device: Apple Keyboard

Thunderbolt Bus: iMac, Apple Inc., 37.1

Sep 25, 2018 8:56 AM in response to melibokus

I tried a recovery install of Mojave and this did not fix the problem on my 2017 MBP. My other update is that the first third-party app, SpamSieve, which was upgraded today is also failing with the same error now.


I did upgrade an older 2016 MBP retina and this successfully completed and it does not have the same problem, but I see there are several more postings of users with the same issue today following their upgrades.

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Apple apps crashing after updating to 10.14

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