Had my Xs Max for a few days now. Previous phone was a X that I had for a year. As soon as I switched to this phone, my 4 bars of cell service that I always had at home and work, went to 1 or maybe 2 bars in the same locations. Now I have trouble sending messages to android users through SMS because the signals so weak. Is there a fix for this? I don’t want to own a phone that I payed this much for, that gets this bad reception.
Great news. I returned my phone to Apple prior to 14 days and they replaced it with new one out of box, logs stated I had more than normal call dropouts. New phone is fine, previous handset must have had a hardware fault. Now that’s what I call premium support. 👍
Go to an Apple Store or AT&T store and try one of their demo phones.
If it works the same as yours and you're within your return window, feel free to return your phone and purchase a different device.
It's a poor antenna design. FCC report says it's not good. Can not be fixed. Return for a full refund. I'm not joking.
https://www.wiwavelength.com/2018/09/iphone-xs-and-xs-max-mostly-fail-to.html
Are you talking about WiFi or cellular speeds?
WiFi speed issues were largely ameliorated by installing iOS 12.0.1.
Cellular speeds are often carrier-dependent.
iPhone Xs Max poor cell phone reception fix?
