Hi,
Installed Mac OS Mojave yesterday, my printer (Samsung M2070) cannot scan any kind of document. The problem is that it returns an error when I try to scan with JPEG, TIFF etc.
Anyone find a workaround? All functions of the printer work great in High Sierra.
MacBook Pro TouchBar and Touch ID, macOS Mojave (10.14)
Hi guys,
Same here: I have a Samsung C460W (basically the same as Stargoose above) and it's not scanning as it should. It does all the preview steps, scan and fails when trying to save as image (PNG, JPEG, etc.) with an error message.
If I choose PDF, it succeeds in saving a file, which is corrupted and can't be opened by any app (Preview, Acrobat or any other). It's connected via WiFi to my LAN. Prior to Mojave, it was working fine.
I've tried removing all the printers and adding again: useless.
On the other hand, using the provided software (Samsung Easy Printer Manager, v1.02.07 (2015-07-06)) the scanner works perfectly.
When will Apple release a statement/solution for this matter?
This problem can be fixed and Cannon with help you. I suggest calling their tech support to walk you through because there is both a driver as well as another file that you won't find on your own. The driver alone will not work. The Mac communicate fine once the right software was in place. You may have to hold for a tech but worth it.
Harrisphoto77 wrote:
So it my understanding, that Apple has requested manufacturers use only Airprint drivers, drivers written collaboratively with various manufacturers and Apple, to preform print and scan functions. These "drivers" are only available from Apple. Most manufacturers have not, and will not, publish drivers for Mojave on there websites for newer hardware. This change has been at the behest of Apple. Apple wishes to retain full control over how non-Apple hardware interacts with their OS. Therefore, Apple should be supporting the fix for these issues.
Ah, no.
I hope this isn’t true! Better than control would be an original idea. They seem to be running after other companies. Streaming now? Does Apple really expect folks to just change their service after having it for several years.
I’m dreading this switch to 64 from 32. Daily, I get a message that an app needs to be updated and I have not found any that have addressed this. I began with an Apple IIc. I use to Love my Macs. Not so much now. I may never upgrade again. 🙁
I have the same error too on my Samsung SCX-4500.
Functions of Excel can not be used ? This error occurs after upgrading Mac OS to macOSMojave
sorry because i can not post new topic
Which functions specifically?
Same here! Xerox WC 3325
Same here.... Canon MX922
All printing functions work perfectly; just not scanning.... it's as if the "scan" function has been completely removed! UGH!!
Same here: Samsung M2070FW can't scan in color mode.
I've the same problem with a samsung CLX - 9252...
Please help....
Same here with a Samsung M2675 series.
Tried with LAN and with USB, same thing, I have the error.
When scanning to JPG, I have a error, when scanning to PDF, I creates a corrupted file.
Same here, Samsung C1860 with MacOS Mojave
Contacted Apple, they are looking into the issue, hopefully they will have a solution soon.
Same here. Can do the preview with no problem, but when trying to scan an error message pops up. I also have a Samsung scanner/printer combo.
same here with c460fw Xpress
Mac OS Mojave Scanner Not Working
