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Mail 12.0 on Mac not showing Reply or Forward icons

Since upgrading to Mojave, I notice that when I reply to or forward an email, the little icon does not appear to the left of the email, as it used to. I've noticed that quitting Mail and restarting it causes the icons to display properly.


Is anyone else seeing this?

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.4)

Posted on Sep 25, 2018 2:10 PM

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21 replies

Apr 9, 2019 7:45 PM in response to David Green4

Since upgrading to Mojave, I noticed that when I reply to or forward an email, the little icon does not immediately appear to the left of the email, as it used to.


In order for the icon to show up one has to manually switch/click in between inboxes by clicking on them or by quitting Mail and restarting it again.


This is a very annoying bug when, for example, two people are working on the same IMAP email account from different computers. It is actually impossible to see if your co-worker already replied to an email unless you remember to click on different mailboxes to "refresh" them or quit and reopen mail.


In the previous versions of Mail this was not happening.


Thank you for your consideration.


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Sep 25, 2018 2:59 PM in response to David Green4

I experience something similar - the little icons don't appear immediately (like they've always done). However, I don't need to quit and restart mail to get the icons to display properly - it's enough that I switch to another mailbox folder and thereafter switch back to the original one for the icons to show up. Weird little bug...

Apr 21, 2019 7:21 AM in response to morenuco

My brand new MacBook Air is showing the same symptom -- not showing the reply icon (arrow). Like others, I discovered that just switching mailboxes makes them show up. Specifically: Just switching from the inclusive "inbox" to Comcast inbox, then back to the inclusive one, and presto! There are the arrows. It's a glitch that needs to be fixed, but for now, at least I know how to uncover them.

Mail 12.0 on Mac not showing Reply or Forward icons

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