Phone calls drops + wi-fi issue on Iphone XS max

Hi,


I have recently purchased an Iphone XS Max. Here is the issues i have:


- Phone calls drops randomly either just after I dialled or after 20 sec or after 5 min.. This is extremely annoying an people thinks i'm rude.. Also if i have to make important call, i can be sure this basic phone call will work properly

- Wi-fi drops randomly or being extremely slow.. => Also very annoying.


Can you help me, please ?


Thanks in advance,


Alexandre BERNAL

iPhone Xs Max, iOS 12

Posted on Sep 25, 2018 4:04 PM

Reply
97 replies

Feb 18, 2019 4:55 PM in response to Kevinden2012

I have the same issue.

when I leave home (at home connected with wifi) i turn on LTE, it says "could not activate cellular data network" while data LTE is on.

Also, ( while lte is on) when i make a call, call fails, and cant receive calls too. I am in US with T-mobile. I called T-mobile several times, they can't fix the problem there no issue on their side - saying it's Apple issue and need to contact them. so hoping to solve thru this forum or Apple expert will shade light on this issue. I have iphonexs bought in Jan 2019.

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Phone calls drops + wi-fi issue on Iphone XS max

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