MacBook Pro keeps rebooting after Mojave install

Hi,


Yesterday I upgraded my MacBook Pro mid 2012 from High Sierra to Mojave. The installation took quite a while but went fine. After the install my macbook restarted. It went straight to my desktop and opened the new App Store and an introduction window. After a few seconds my screen turns white and mouse is in top left corner. Then desktop restarts -> App Store -> introduction window -> white screen. This cycle repeats and doesn't stop. I tried booting in safe mode but it still happens. Also I tried reinstalling the OS but that didn't work. Anyone know how to fix this?


Thanks

MacBook Pro (13-inch Mid 2012), macOS Mojave (10.14)

Posted on Sep 26, 2018 2:28 AM

Reply
43 replies

Nov 25, 2018 8:54 PM in response to Tpeets95

I had a similar problem, Macbook 15" mid 2014 with a Mojave upgrade, computer started, worked fine for 5 minutes, started heating up, mouse frozen, 20 seconds after shutdown, searched logs without luck, forums, google, man, RTFM.. and after trying many things without success went for the windows karma method (format and reinstall)... thank you for that apple.. But even with a fresh install the problem continued... but noticed something additional... the problem only happened disconnected from power... while connected on my desk and using a thunderbolt network adapter It didn't freeze (searched logs for errors related to the wifi network drivers, didn't find anything relevant there) .... so I went for the next obvious solution in this case, ENERGY SAVING SETTINGS... it worked like a charm, no more freeze and reboots for me. My OS is in Spanish but here you can find the settings that worked for me, they might be useful to you as well.


System Prefs > Energy Saving


User uploaded fileUser uploaded file


Hope it works...


Rod.-

Nov 6, 2018 11:31 AM in response to Sarge8

Do you have a dedicated graphics card as well?

My computer began to restart at times even when I'm using High Sierra, i have the macbook Late 2013 with maxed out specs.

I saw a video which talked about fixing crashes (see link in this reply). Im finding that my mac crashes a lot while i have youtube videos running. It may have to do with the graphics switching that causes a restart. So i downloaded this app which disables my video card so that it doesnt have to switch graphics. In anycase, it's only been one day, and i haven't faced any restarts.. but prior to this, it was restarting a lot. Check the youtube below, and try to download that app from appledollars.com to disable the graphics card. I'm just using the integrated and not the dedicated graphics gpu. Test it out, and let me know if this fixes it.. this issue has been bugging me for a while so I want to know if this worked for you.

How to Fix Any Macbook Pro Random System Crash - YouTube

Oct 2, 2018 11:56 PM in response to Tpeets95

Hi,


So I don't exactly know what fixed it but I think it is fixed now. I kept rebooting and trying different things but nothing worked. Then suddenly I got some more time before the white screen and I installed CleanMyMac. Removed the free amount of 500 MB and after a reboot it hasn't happened yet. I hope you guys find a solution for your problem.

Oct 6, 2018 12:50 AM in response to kubowler99

Reinstallation of macOS doesn’t help.


Overheating may seem a cause but I’m not sure if it is. To me it seems that’s not.


I experienced crashes one after another while charging and with all 3rd party background apps/services started. MacBook was quite hot but not to extremity as ventilators didn’t run on max.


Then I disconnected the powerplug and quit all background apps (Spectacle, Mega, NTFS for Mac and XFENCE). And the magic happened, no more unstable behaviour! I’ll try to figure it out which app alone it causes or perhaps if the charging does.


I’ve observed that MS Office becomes almost unresponsive prior to crashes, cursor blinks with period of about 2s or so.


Later I’ve run an old boat driving simulation app with pretty old but exhaustive graphics to make it really hot (much hotter than at the time of restarting) with loud fan noise. Doing so I was unable to crash it again! I se no GPU problems in logs. So the new GUI and the GPU drivers and/or heating of the GPU are clearly not causing it.


I send logs to Apple everytime it restarts.

Nov 20, 2018 8:39 AM in response to Alan Cook2

Notice the commonality of all those with the reboot problem, including me. We all have Macs and w all upgraded to Mojave. The problem is definitely .with Mojave, and the Apple "geniuses" have no clue, but worse, they don't acknowledge that it's their fault. This problem did not exist with High Sierra, or at least it didn't for me, so I'm going to try to go back

Oct 6, 2018 4:59 AM in response to Tpeets95

Hello Tpeets95


To install CCM,are not the solution?

Keep away from all Cleaning Apps,they did not any good for your mac?

If you have at Time Machine copy,on a extern Harddrive,so reinstall your operations System?

I have doing this myself,sometimes,when i have some problems with my Macs?

You have any idea,what CCM,have removed from your mac 500mb.of what?

I have Purchase,a "cleaning program" in App Store,som times,and it "Clean",so much,

that my Macbook Pro not vill start up the next day?


Regards Claus

Nov 16, 2018 5:14 PM in response to Tpeets95

I'm having the same issue. I've been back and forth to the genius bar 4 times in the past week. Early 2015 MacBook air.


First time, had the battery replaced before upgrade to Mojave. It was not kernal panicking before the battery replacement.


Upgrade to Mojave and all the problems. Not powering on, turning on unexpectedly, not sleeping, crashing repeatedly before the taskbar loaded.


The final time back I had them nuke/wipe the Mac and do a fresh install of Mojave. All seemed a ok last night. I powered it on and off a few times in the store. All was fine.


Today, still kernal panicking. There is nothing installed on the blasted thing and it's still not working properly. Guys. I'm about to chuck the this thing in the ocean.



I'll try the spotlight Finder trick and see if there is any hope.

Oct 2, 2018 12:01 AM in response to Tpeets95

My BookPro is experiencing the same issue.


First time was yesterday, after returning home from work, and tapping the mouse to start using it. Nothing happened and then I heard the "chime".


This morning happened twice:

(1) After switching fro another user to my user, it rebooted

(2) After the reboot, at the user list screen, after clicking on my user, it rebooted again


Mine si a MacBook Pro (Retina, 15-inch, Late 2013)

User uploaded file

Oct 9, 2018 12:56 PM in response to Tpeets95

I'm having a similar issue but slightly different maybe. I updated to Mojave soon after it released and I've noticed that several times since then, after putting it to sleep by closing the lid, the next time I come to it, it has rebooted. I get a message saying that I have to enter my password because it's rebooted. And all my apps have to be relaunched, etc. It's not a huge inconvenience...I just don't like the idea of my MacBook Pro (2017 Touch Bar) rebooting that often, and without me telling it to.

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MacBook Pro keeps rebooting after Mojave install

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