iMac won't start in normal mode
Hello,
I desperately need help since I have a lot of very important information on this computer. I've been trying everything, all the commandos, external drives and different time machine backups. Nothing seems to help and I still cannot make it into the computer (unless in safe mode). The computer rebooting always stops before the loading bar is full. A forced shutdown has always been necessary unless booted into recovery or safe mode for the last weeks. Maybe you can get something out of this etrecheck report? I would be grateful.
EtreCheck version: 5.0 (5008)
Report generated: 2018-09-26 18:37:26
Download EtreCheck from https://etrecheck.com
Runtime: 4:41
Performance: Below Average
Sandbox: Enabled
Full drive access: Disabled
Problem: Other problem
Description:
Computer wont boot into normal mode no matter procedure
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Vintage hardware - This machine may be considered vintage.
Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
iMac (27-inch, Late 2009) - Vintage!
iMac Model: iMac11,1
1 2,8 GHz Intel Core i7 (i7) CPU: 4-core
16 GB RAM - At maximum
BANK 0/DIMM0 - 4 GB DDR3 1067 ok
BANK 1/DIMM0 - 4 GB DDR3 1067 ok
BANK 0/DIMM1 - 4 GB DDR3 1067 ok
BANK 1/DIMM1 - 4 GB DDR3 1067 ok
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
Drives:
disk0 - ST31000528ASQ 1.00 TB (Mechanical - 7200 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (717.87 GB used)
disk0s3 - Recovery HD [Recovery] 650 MB
disk1 - PI-239 USB 2.0 Drive 1.00 TB
External USB 480 Mbit/s USB
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 [Core Storage Container] 999.86 GB
disk1s3 - B*******X (Journaled HFS+) 134 MB
Mounted Volumes:
disk0s2 - Macintosh HD 999.35 GB (281.21 GB free)
Journaled HFS+
Mount point: /
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface en5: iPhone 2
Interface fw0: FireWire
Interface en1: AirPort
802.11 a/b/g/n
Interface en4: iPhone
Interface en3: Bluetooth PAN
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: Less than an hour
Configuration Profiles:
Information not available
Security:
| System | Status |
|---|---|
| Gatekeeper | Enabled |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/PACESupport.plist
Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
NIUSBMaschineController.kext (Native Instruments GmbH, 2.8.0 (R36) - SDK 10.9)
/System/Library/Extensions
NIUSBAudioDriver.kext (2.4.21 (R30))
DigiDal.kext (8.0.3x225)
DigiIO.kext (8.0.3x225)
M-AudioFastTrack.kext (M-Audio Fast Track USB 1.8)
PACESupportFamily.kext (5.9.1 - SDK 10.6)
CmUSBMassStorage.kext (1.0.7)
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
PACESupportLeopard.kext (5.9.1 - SDK 10.4)
PACESupportPanther.kext (5.9.1 - SDK 10.-1)
PACESupportSnowLeopard.kext (5.9.1 - SDK 10.6)
PACESupportTiger.kext (5.9.1 - SDK 10.4)
Startup Items:
M-AudioFastTrack Path: /Library/StartupItems/M-AudioFastTrack
System Launch Agents:
| [Not Loaded] | 9 Apple tasks |
| [Loaded] | 187 Apple tasks |
| [Running] | 96 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 32 Apple tasks |
| [Loaded] | 191 Apple tasks |
| [Running] | 113 Apple tasks |
| [Other] | One Apple task |
Launch Daemons:
| [Not Loaded] | com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2015-09-22) |
| [Not Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-08-27) |
| [Not Loaded] | com.apple.aelwriter.plist (Apple - installed 2012-03-08) |
| [Not Loaded] | com.apple.qmaster.qmasterd.plist (Apple - installed 2010-08-26) |
| [Not Loaded] | PACESupport.plist (? ab6b5614 - installed 2013-02-01) |
| [Loaded] | com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04) |
| [Not Loaded] | com.native-instruments.NativeAccess.Helper.plist (Native Instruments GmbH - installed 2017-02-24) |
| [Not Loaded] | com.paceap.eden.licensed.plist (? b8fa6e6c - installed 2015-08-10) |
Internet Plug-ins:
Silverlight: 5.1.50901.0 (installed 2017-09-19)
FlashPlayer-10.6: 31.0.0.108 (installed 2018-09-13)
QuickTime Plugin: 7.7.3 (installed 2018-07-04)
Flash Player: 31.0.0.108 (installed 2018-09-13)
Audio Plug-ins:
DVCPROHDAudio: 1.3.2 (installed 2012-03-15)
3rd Party Preference Panes:
Flash Player (installed 2018-08-27)
Native Instruments USB Audio (installed 2015-09-18)
Paragon NTFS for Mac OS X (installed 2015-09-22)
Time Machine:
Time Machine information not available
Performance:
System Load: 1.92 (1 min ago) 2.14 (5 min ago) 1.29 (15 min ago)
Nominal I/O speed: 18.27 MB/s
File system: 62.37 seconds
Write speed: 66 MB/s
Read speed: 80 MB/s
CPU Usage:
| Type | Overall | Individual cores | |||||||
| System | 1 % | 2 % | 0 % | 1 % | 0 % | 1 % | 0 % | 1 % | 0 % |
| User | 4 % | 8 % | 0 % | 9 % | 0 % | 7 % | 0 % | 8 % | 0 % |
| Idle | 96 % | 91 % | 100 % | 91 % | 100 % | 92 % | 100 % | 92 % | 100 % |
Top Processes by CPU:
| Process (count) | Source | CPU | Location |
| Other processes | ? | 28.55 % | |
| EtreCheck | App Store | 6.03 % | |
| helpd | Apple | 0.30 % | |
| Dock | Apple | 0.05 % | |
| cfprefsd | Apple | 0.03 % |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| EtreCheck | App Store | 469 MB | |
| Safari | Apple | 76 MB | |
| Dock | Apple | 55 MB | |
| iconservicesagent | Apple | 54 MB | |
| helpd | Apple | 52 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| helpd | Apple | 2 MB | 27 KB | |
| mDNSResponder | Apple | 91 KB | 64 KB | |
| apsd | Apple | 4 KB | 3 KB | |
| netbiosd | Apple | 229 B | 0 B | |
| SystemUIServer | Apple | 0 B | 64 B |
Virtual Memory Information:
| Available RAM | 12.39 GB |
| Free RAM | 1.07 GB |
| Used RAM | 3.61 GB |
| Cached files | 11.31 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Adobe Flash Player | 2018-09-13 | |
| EtreCheck | 5.0 | 2018-09-26 |
Diagnostics Information (past 7 days):
2018-09-26 18:23:03 Last Shutdown Cause: 3 - Hard shutdown
End of report
iMac, macOS High Sierra (10.13.6)
