iPhone XS Max poor signal

That's the thing; I think location, cell frequencies in use, etc. are the culprits, not the phone hardware.

I have no proof either way, all I can relate, as you do, is my personal experience.

If the phones were just bad, no one would have a good experience, and that's not the case.

Note we have seen issues in the past where a majority did experience problems, and it generated far more posts than this thread has.

That doesn't help if YOU are the one having issues, I realize.

All I can say, is if you can return your phone, you may want to. Otherwise Apple will do all they can to solve software issues, although no one outside the company is privy to their development schedule.

I just up graded today from an iPhone X to an XS Max and within the 20 minutes drive home I lost phone signal 3 times with 2 dropped calls on a route I do daily .

I’ve never lost signal before on my X on this route .

This is a brand new XS Max I just upgraded to at my local EE store .

I’ll be contacting Apple ASAP

Why would I need to have data roaming switched on to make a phone call?

Not being smart. I really would like to know what’s behind that.

If I’m in an area where other people using the same carrier and a different model iPhone have full cellular coverage and I only have one or two bars why should I need to have data roaming to get a better quality voice call.

I’m having the same issue. I only had the phone for one week and I don’t want it anymore because of the poor signal. I have contacted my carrier and they have done a lot of troubleshooting that’s not working. I’m disappointed with the signal issue. I hope this issue get resolved soon.

I've returned it yesterday. Beautiful device but, as long we call it phone, it must do the work of a phone and mine did not.

Same here. Back to my x until further notice or update. Time will tell. I’m actually posting this on my x. If I was on my xs, I’d drop wifi at this range.

I’m having difficulty as well. Many areas where I had good cell service don’t connect.

I’m having the same issue. @Apple please help us. My job consists of me using my phone. Please fix iPhone XS Max signal issues.

Interesting thought Dswan I wonder if you’re right. But if you are you’d think Apple would know that.

Please note that Apple in general doesn't acknowledge issues except when they release a fix.

Im going to try this and see if my service comes back in areas that I had excellent service with my X. Hopefully it helps

I’ve had horrible cell reception too! Apple needs to fix this ASAP!

Totally agree.

I’ve said exactly the same thing Franco53. Apple should fix it now, or recall it. Enough is enough.