SiriusXM carplay app not working

I have updated to newest iOS and I have restarted my phone and checked the cable that connects my iPhone to my stereo, and 90% of the time my stories app will work through my phone but on my stereo the screen will be blank or it will say no connection even though I can still connect and play SiriusXM if I select stations through my phone

Posted on Sep 26, 2018 5:42 PM

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2 replies

Sep 27, 2018 2:27 PM in response to Sbdrvr

Hello Sbdrvr,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are having issues with a specific app when using CarPlay with your car stereo. To help with this issue, please follow each of these steps from this Apple resource on CarPlay, including checking for possible updates to your car stereo and contacting Apple for further help.

If CarPlay doesn't work like you expect, make sure that your iPhone has the latest version of iOS. After your iPhone is updated, follow these steps—checking CarPlay after each step:

  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
  2. Restart your iPhone and your car.
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, and tap Forget This Car.
  6. Check your connection:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, enable AirPlane mode by going to Settings > Airplane Mode. Don't enable Airplane Mode from Control Center.
  7. If needed, install firmware updates. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.



How to use CarPlay with your iPhone


Cheers!

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SiriusXM carplay app not working

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