Heating issues after macOS Mojave update

I have updated macOS Mojave on MacBook Pro (Retina, 13-inch, Early 2015), it installed successfully without any error or discrepancy and everything is working fine with the software operations. The problem I'm facing right after the installation is that MacBook started heating too much. I tried resetting SMC controller and reinstalling the macOS update. But still, I'm facing the heating issues....


I tried going through the activity monitor to find out what's wrong with the software. There is a root process running namely "tcRSEctn" which is occupying the major portion of the CPU processes and around 80% of total RAM. This constant running root process causing a heating issue in the MacBook.


Any lead to resolve the issue is highly appreciated.....

MacBook Pro with Retina display, macOS Mojave (10.14), null

Posted on Sep 27, 2018 6:53 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2018 9:20 AM

You appear to have adware. The best-respected remover at this wring is malwarebytes (free version)


Unsigned Files:

Launchd:~/Library/LaunchAgents/com.78tpW.plist

Executable: ~/Library/search.amp/dswCT

Details: Domain name invalid - possibly adware

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd:/Library/LaunchAgents/com.MSoS6.plist

Executable: /Library/search.amp/N8qez

Details: Domain name invalid - possibly adware

Launchd:~/Library/LaunchAgents/com.8ACMa.plist

Executable: ~/Library/x9KJt/Or9pO

Details: Domain name invalid - possibly adware

Launchd: ~/Library/LaunchAgents/com.TrustedSafeFinder.plist

Executable: ~/Library/Application Support/com.TrustedSafeFinder/TrustedSafeFinder r

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode

Details: Exact match found in the whitelist - probably OK

Launchd:~/Library/LaunchAgents/com.y4cfs.plist

Executable: ~/Library/xmd41/qmczP

Details: Domain name invalid - possibly adware

Launchd:/Library/LaunchDaemons/com.TrustedSafeFinderDaemon.plist

Executable: /Library/Application Support/com.TrustedSafeFinderDaemon/TrustedSafeFinder r

Details: Domain name invalid - possibly adware

Launchd:/Library/LaunchDaemons/com.GNj80.plist

Executable: /Library/fkJuO/9r5f3

Details: Domain name invalid - possibly adware

4 replies
Question marked as Top-ranking reply

Sep 27, 2018 9:20 AM in response to ayushparth

You appear to have adware. The best-respected remover at this wring is malwarebytes (free version)


Unsigned Files:

Launchd:~/Library/LaunchAgents/com.78tpW.plist

Executable: ~/Library/search.amp/dswCT

Details: Domain name invalid - possibly adware

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd:/Library/LaunchAgents/com.MSoS6.plist

Executable: /Library/search.amp/N8qez

Details: Domain name invalid - possibly adware

Launchd:~/Library/LaunchAgents/com.8ACMa.plist

Executable: ~/Library/x9KJt/Or9pO

Details: Domain name invalid - possibly adware

Launchd: ~/Library/LaunchAgents/com.TrustedSafeFinder.plist

Executable: ~/Library/Application Support/com.TrustedSafeFinder/TrustedSafeFinder r

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode

Details: Exact match found in the whitelist - probably OK

Launchd:~/Library/LaunchAgents/com.y4cfs.plist

Executable: ~/Library/xmd41/qmczP

Details: Domain name invalid - possibly adware

Launchd:/Library/LaunchDaemons/com.TrustedSafeFinderDaemon.plist

Executable: /Library/Application Support/com.TrustedSafeFinderDaemon/TrustedSafeFinder r

Details: Domain name invalid - possibly adware

Launchd:/Library/LaunchDaemons/com.GNj80.plist

Executable: /Library/fkJuO/9r5f3

Details: Domain name invalid - possibly adware

Sep 27, 2018 8:26 AM in response to Grant Bennet-Alder

EtreCheck version:5.0 (5008)

Report generated:2018-09-27 23:25:07

Download EtreCheck from https://etrecheck.com

Runtime:2:18

Performance:Excellent

Sandbox:Enabled

Full drive access:Disabled


Problem:No problem - just checking


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.

Runaway process- A process is using a large percentage of your CPU.

Unsigned files- There are unsigned software files installed that could be adware and should be reviewed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up- There are orphan files that could be removed.

Heavy I/O usage- Your system is under heavy I/O use. This will reduce your performance.


Hardware Information:

MacBook Pro (Retina, 13-inch, Early 2015)

MacBook Pro Model: MacBookPro12,1

1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core

8 GB RAM -Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1867 ok

BANK 1/DIMM0 - 4 GB DDR3 1867 ok

Battery: Health = Normal - Cycle count = 334


Video Information:

Intel Iris Graphics 6100 - VRAM: 1536 MB

Color LCD 2560 x 1600


Drives:

disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 121.12 GB

disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes)

disk1s1 - A******** (APFS) (Shared - 69.83 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)


Mounted Volumes:

disk1s1 - A******** 121.12 GB (49.54 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)

APFS

Mount point: /private/var/vm


Network:

Interface en5: iPad

Interface en4: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS Mojave 10.14 (18A391)

Time since boot: Less than an hour


Configuration Profiles:

Information not available


Security:

SystemStatus
GatekeeperEnabled
System Integrity ProtectionEnabled


Unsigned Files:

Launchd:~/Library/LaunchAgents/com.78tpW.plist

Executable: ~/Library/search.amp/dswCT

Details: Domain name invalid - possibly adware

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd:/Library/LaunchAgents/com.MSoS6.plist

Executable: /Library/search.amp/N8qez

Details: Domain name invalid - possibly adware

Launchd:~/Library/LaunchAgents/com.8ACMa.plist

Executable: ~/Library/x9KJt/Or9pO

Details: Domain name invalid - possibly adware

Launchd: ~/Library/LaunchAgents/com.TrustedSafeFinder.plist

Executable: ~/Library/Application Support/com.TrustedSafeFinder/TrustedSafeFinder r

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode

Details: Exact match found in the whitelist - probably OK

Launchd:~/Library/LaunchAgents/com.y4cfs.plist

Executable: ~/Library/xmd41/qmczP

Details: Domain name invalid - possibly adware

Launchd:/Library/LaunchDaemons/com.TrustedSafeFinderDaemon.plist

Executable: /Library/Application Support/com.TrustedSafeFinderDaemon/TrustedSafeFinder r

Details: Domain name invalid - possibly adware

Launchd:/Library/LaunchDaemons/com.GNj80.plist

Executable: /Library/fkJuO/9r5f3

Details: Domain name invalid - possibly adware


32-bit Applications:

None


System Launch Agents:

[Not Loaded]8 Apple tasks
[Loaded]187 Apple tasks
[Running]104 Apple tasks


System Launch Daemons:

[Not Loaded]34 Apple tasks
[Loaded]184 Apple tasks
[Running]116 Apple tasks


Launch Agents:

[Other]com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-07-13)
[Not Loaded]com.schooldame_unlawful.plist (? 0 - installed 2017-09-16)
[Loaded]com.Rhodobacteriaceae.dz.plist (U87NE528LC - installed 2017-10-30)
[Other]com.MSoS6.plist (? f70580a5 - installed 2018-08-29)
[Not Loaded]com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-09-03)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-07-13)
[Not Loaded]com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-09-03)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-01)


Launch Daemons:

[Loaded]com.adobe.fpsaud.plist (? 2afb3af7 - installed 2017-06-24)
[Loaded]com.GNj80.plist (? e756ed2 - installed 2018-08-29)
[Loaded]com.tcRSEcTN.plist (U87NE528LC - installed 2017-09-12)
[Loaded]com.TrustedSafeFinderDaemon.plist (? c89f8008 - installed 2018-09-26)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-01)
[Not Loaded]com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-09-03)
[Loaded]com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-07-27)
[Loaded]com.apple.installer.osmessagetracing.plist (Apple - installed 2018-09-21)
[Running]com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-13)
[Running]com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-01)


User Launch Agents:

[Running]com.78tpW.plist (? 0 - installed 2018-07-30)
[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-07-13)
[Loaded]com.8ACMa.plist (? 0 - installed 2018-07-30)
[Other]searchpaged.plist (? 0 - installed 2017-09-12)
[Loaded]com.google.keystone.agent.plist (U87NE528LC - installed 2018-07-18)
[Loaded]com.naturalistically.mc.plist (U87NE528LC - installed 2018-07-30)
[Loaded]com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-06-11)
[Loaded]com.TrustedSafeFinder.plist (? 0 - installed 2017-07-30)
[Loaded]com.y4cfs.plist (? 0 - installed 2018-08-30)


User Login Items:

Google Chrome (Google, Inc. - installed 2018-09-15)

(/Applications/Google Chrome.app/Contents/MacOS/Google Chrome)


Internet Plug-ins:

FlashPlayer-10.6: 26.0.0.137 (installed 2017-07-30)

Flash Player: 26.0.0.137 (installed 2017-07-30)

QuickTime Plugin: 7.7.3 (installed 2018-09-21)

AdobeAAMDetect: 3.0.0.0 (installed 2017-07-13)


3rd Party Preference Panes:

Flash Player (installed 2017-06-24)


Time Machine:

Time Machine Not Configured!


Performance:

System Load: 9.52 (1 min ago) 7.81 (5 min ago) 3.64 (15 min ago)

Nominal I/O speed: 10.51 MB/s

File system: 37.73 seconds

Write speed: 688 MB/s

Read speed: 1389 MB/s


CPU Usage:

TypeOverallIndividual cores
System26 %27 %20 %36 %20 %
User50 %50 %52 %52 %48 %
Idle24 %23 %28 %13 %32 %


Top Processes by CPU:

Process (count)SourceCPULocation
Other processes?192.33 %
mdworker_shared (24)Apple98.95 %
EtreCheckApp Store5.14 %
trustdApple3.55 %
tccdApple0.97 %


Top Processes by Memory:

Process (count)SourceRAM usageLocation
EtreCheckApp Store530 MB
Google ChromeGoogle, Inc.338 MB
App StoreApple240 MB
Google Chrome HelperGoogle, Inc.88 MB
assistant_serviceApple75 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
commerceApple243 KB5 KB
mDNSResponderApple8 KB7 KB
assistantdApple6 KB9 KB
assistant_serviceApple8 KB5 KB
com.apple.geodApple8 KB997 B


Virtual Memory Information:

Available RAM3.66 GB
Free RAM1.37 GB
Used RAM4.34 GB
Cached files2.29 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Maxthon Browser5.1.602018-09-01
Paint X Lite4.02018-09-11
Safari12.02018-09-18
Keynote8.02018-09-18
Numbers5.02018-09-18
Pages7.02018-09-18
WhatsApp0.3.7222018-09-26
Gatekeeper Configuration Data1552018-09-27
EtreCheck5.02018-09-27


Clean up:

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud

Executable not found

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility

Executable not found

~/Library/LaunchAgents/searchpaged.plist

/Applications/searchpage.app

Executable not found


End of report

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Heating issues after macOS Mojave update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.