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Gab9119 Author

Level 1

14 points

Slow to save screenshots

Good evening,

I recently updated my macbook to Mojave and I noticed it's really slow to save the screenshots in the desktop. I usually use Cmd+shift+4 to select the area to capture and the images take like 5 or 6 seconds to appear on the desktop.

I tried to disable the "Show Floating Thumbnail" by pressing Cmd+shift+5 and opening the options menu, but it still takes like 6 seconds to save the images. Any help to solve this problem would be really appreciated.

Thanks,

Gab

MacBook Pro (13-inch, 2017, 2 TBT3), macOS Mojave (10.14)

Posted on Sep 28, 2018 9:14 AM

Top-ranking reply

dialabrain

Level 10

125,381 points

Posted on Dec 11, 2018 4:28 PM

I was having the same issue. Deleting these two .plist files fixed it for me

~/Library/Preferences/com.apple.screencapture.plist

~/Library/Preferences/com.apple.screencaptureui.plist

I don't know if you need to delete both but that's what I did.

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27 replies

dialabrain

Level 10

125,381 points

Nov 15, 2018 4:44 AM in response to phenomenia

Clearly there is something wrong with your setup.

Please install EtreCheck and post the report.

http://etrecheck.com/

Nov 15, 2018 9:01 AM in response to dialabrain

Nov 16, 2018 1:04 PM in response to Gab9119

I had the same issue and turning off the floating thumbnail fixed it.

Nov 18, 2018 3:16 PM in response to Gab9119

Utterly frustrating. Have to wait a very long time, and I keep thinking I haven't done it properly so I take another screenshot and another etc and end up with a whole string of them on the desktop.

JTinGR

Level 1

17 points

Dec 11, 2018 1:06 PM in response to dialabrain

Up until this current iOS, that was never the case. Screen shots always appeared nearly instantly, regardless of what I was capturing.

dialabrain

Level 10

125,381 points

Dec 11, 2018 1:08 PM in response to JTinGR

And?

JTinGR

Level 1

17 points

Dec 11, 2018 1:20 PM in response to dialabrain

And what?

dialabrain

Level 10

125,381 points

Dec 11, 2018 1:22 PM in response to JTinGR

What screenshots did previously has nothing to do with Mojave. I posted the link so you could report the issue to Apple.

dialabrain

Level 10

125,381 points

Dec 11, 2018 1:30 PM in response to JTinGR

It does more than imply an issue with Mojave. Again, that is why I suggested sending Apple feedback. I'm not sure why that's confusing. If you'd rather not let them know that's fine.

JTinGR

Level 1

17 points

Dec 11, 2018 1:36 PM in response to dialabrain

What would give you the idea that I don't want them to know? And what makes you think I haven't already sent Apple feedback?

dialabrain

Level 10

125,381 points

Dec 11, 2018 1:37 PM in response to JTinGR

Have a nice day.

Jan 21, 2019 8:44 AM in response to Gab9119

I disabled the 'floating screen shot' thing (found in 'command/shift/5') and it made my screenshots instantaneous rather than having to wait a few seconds.

Slow to save screenshots