BootCamp issues after macOS Mojave update

Question

Level 1

10 points

BootCamp issues after macOS Mojave update

Hi,

I am running macOS Mojave and Windows 10 through BootCamp. After the update to macOS Mojave, my Apple Magic Mouse 1 and my Apple Magic Keyboard 2 stopped working on the Windows 10 partition. They appear as paired but they won't connect.

I have already tried to reinstall the drivers via the Device Manager, reinstall the Apple Support Software provided by BootCamp Assistant, disconnect and remove my devices from the macOS partition and try to connect them only to Windows, all without success.

Before the update I was running macOS High Sierra and all bluetooth devices connected perfectly to both OS. What can I do?

Thanks in advance,

Douglas.

MacBook Pro TouchBar and Touch ID, macOS Mojave (10.14)

Posted on Sep 28, 2018 4:09 PM

Reply

Answer 1

orgapple

Level 1

4 points

Oct 1, 2018 2:34 PM in response to marandouglas

I have the same issue. My magic mouse used to work perfect in bootcamp with High Sierra, but since the Mojave update it has the same issues as you're experiencing.

When you go to device manager and you see Bluetooth Radio, does it have a warning sign?

Probably an update Apple should send out to fix this problem...

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Answer 2

Loner T

Level 9

59,471 points

Oct 2, 2018 4:23 AM in response to marandouglas

If the devices work properly in macOS, but do not function on the Windows side, can you run a SMC Reset and test?

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Answer 3

Loner T

Level 9

59,471 points

Oct 8, 2018 5:49 AM in response to CorneDeKruijf

Can you start a new discussion in Boot Camp and post the model/year of your Mac, macOS version and Windows version? Do not post the serial number.

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Answer 4

Loner T

Level 9

59,471 points

Sep 29, 2018 8:13 AM in response to marandouglas

You should check whether

BT/WiFi Collaboration is enabled
Power saving is turned for devices, otherwise the BT radio is turned off.

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Answer 5

marandouglas Author

Level 1

10 points

Oct 2, 2018 3:42 AM in response to Loner T

I checked both items and everything seems fine. Tried with power saving for devices in BT Radio configuration in disabled and enabled mode, but nothing worked.

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