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Level 1

26 points

iconservicesagent OS Mojave issue

I have 3 Macs:

Mac Pro (16GB RAM)
Mac Book Pro (16GB RAM)
Mac mini (8GB RAM)

Did a CLEAN install on all 3 machines of MacOS Mojave.

Both my Mac Pro & Mac Mini are hanging all the time (Beachball cursor)

When checking the Activity Monitor, the process name "iconservicesagent" is hogging up all the RAM, i kill the process, but it still comes up and eats up all the RAM and machine is rendered useless!

I read all the threads that I can find, dating back to 2014. A lot of people are having the same issue. I don't know if people are having the same issue for MacOS Mojave? I just want to KILL this process forever! Not for a short while.

Mac Pro, macOS Mojave (10.14)

Posted on Sep 28, 2018 10:32 PM

Best reply

Solo_AR

Level 1

8 points

Posted on Nov 16, 2018 8:27 AM

I appreciate what you've provided helps restore the computer to functionality, however to be clear to Apple more than you, this is NOT a solution.

Not because it didn't work. I won't try it. I took my iMac to an Apple Store Genius Bar, and a wonderful employee fixed my problem, and restored it to High Sierra. Guess what? No problems at all with icons. His advice was to never upgrade the OS unless you know why you are.

It's disgusting that a $3,000 iMac runs fine on OLD software, but when updated, is unusable. I assume this will be fixed over the next year of updates, but it's still unacceptable. I have been using Macs for over a decade, and have built a massive film and HD music collection on external HD that all have wonderful bright artwork. To say I would need to erase this to use my new Mac, when my 2012 MacBook Air runs it fine, is absurd.

I do appreciate your response and effort. Thanks

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96 replies

nvt

Level 1

14 points

Apr 15, 2019 5:04 PM in response to RickKarrer

I have a MacBookPro with the maximum memory - 16Gb (system limit as I understand) and 10Gb consumed by one app is unsustainable.

May 7, 2019 12:09 AM in response to MCriswell

So! This mode temporarily solves the problem, but the files have also lost all the tags, comments and normal Finder functions. You can say well: "Stupid Mojave" :-(

Jun 30, 2019 7:56 PM in response to MCriswell

I have the same ISA problem but no custom icons.

Jul 26, 2019 10:00 AM in response to Jim Mcdonald

My previous post got deleted for mentioning a beta, but yeah, they do finally get this fixed. As of 10.14.6 it's still a problem though.

Jul 26, 2019 10:01 AM in response to MajsaM696

Still an issue in 10.14.6, but it should be resolved in a future release.

JoeSze

Level 1

4 points

Aug 22, 2019 1:01 PM in response to PenguinMacPro

Good to know. Thank you.

We shouldn't have to do a workaround for this, but glad to know one.

iconservicesagent OS Mojave issue