Mojave time machine back up failing

Since installing 10.14 have not been able to complete a full backup using time machine to external drive. All disks check out on disk utility first aid both under OS and stand alone utility under recovery. Have erased and reformatted the external drive. Still no success. Backup begins and runs up to about 80GB ok, then fails. Restart by "back up now" continues for about 500MB and then fails again. My full backup is about 900GB so I am running unprotected.

I believe this is a Mojave problem, not a drive problem.

Any ideas?

Mac mini, macOS Mojave (10.14), Samsung display

Posted on Sep 30, 2018 12:07 AM

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Question marked as Top-ranking reply

Posted on Oct 6, 2018 12:01 PM

Hi guys,

I'm the developer of this application.


I apologize for the inconvenience you could have with the issue.

We have prepared the application update with the bug fix and sent it to App Store. Now App Cleaner v.6.2 update is being reviewed by Apple. I hope Apple will approve and release the update to App Store in a few days.

Since update v.6.2 is released and launched the folders will be removed, the issue will disappear.


Now, there is a simple way to bypass the issue - just add the folder

"~/Library/Containers/com.nektony.App-Cleaner"

to Time Machine exclude list.


The detailed guide how to exclude the folder from backups that is available on our website

https://nektony.com/mac-app-cleaner/troubleshooting


Regards,

Serge

330 replies

Oct 6, 2018 6:51 AM in response to Dwcmobile

Hi,

you're absolutely right !


By the way, I've remove the .inProgress container from trash bin with success and from finder with admin privileges.

1 - Open Trash in finder

2 - rename (don't know why..) the container

3 - Right click (click + control) on the container

4 - Select "remove immediately..." (note: In French this is "Supprimer immédiatement...", I don't know the right name of this option in English)


If you follow those steps, you can remove .inProgress containers that reside in trash bin.

Oct 6, 2018 1:28 PM in response to Dr_Macintosh

This is odd for so many reasons.


From other posts it sounds like one of the "duplicate" folders shown in Finder actually has a non-displayable (from Finder's perspective) character appended to the folder name that is visible from the terminal. However, this has nothing to do with case sensitivity. Case sensitivity only deals with file/folder names that differ only in case. For example, without case sensitivity all lower case and upper case variations of the file "dog.txt" are considered the same file, e.g. "dog.txt", "Dog.txt", "dOg.txT" and so on. If you try to overwrite "dog.txt" with any case variation of that name the file system should intervene and warn you that you are trying to overwrite an existing file and give you options like cancel, replace, or copy (where it will append something to the file name like "dog.txt (1)" to ensure no duplicates exist. With case sensitivity ON you can have all case variations of the file "dog.txt" and each one is a separate and unique file. Case sensitivity is usually the preferred option for all text strings and manipulations, but Mac OS diverged from its Unix roots to support case insensitivity, for reasons unknown. This allowed the proliferation of apps that count on case insensitivity to operate correctly.


In any case, if the duplicate folder shown in Finder has an extra non-displayable character it should be treated as a different folder name regardless of case sensitivity. The folder name length would be different, so the names could not be equivalent from a string comparison standpoint unless the extra character is treated in some special way. If there is an illegal character in the second folder name the file system should never have allowed the folder to be created in the first place. Since the differences are not case related, it presents no obvious reason why a case sensitive file system works and a case insensitive file system does not.

Oct 7, 2018 1:05 AM in response to Hank K

Ok,

I did the reformat thing, etc.. launched a new TM backup.

Failed: not enough space.

Again.

So obviously for me, the case sensitive journaled extended format doesn't help at all.

It had to backup just 180Gb and filled the 1Tb disk. When reaching 170GB, then the total volume of data to backup started to grow from 180Gb as the backup processed, until it reached 1Tb and stopped.

Now I spent too much time with this and wait for an official fix from Apple.

Steve J

Oct 8, 2018 4:57 PM in response to medman13

Same here. Mojave automatically converted my hard drive to APFS without any prompts. Now TM wants to erase the external HD data every time I try a backup and converts the external HD from APFS to extended journaled. Not sure why, but I get about 90% backed up and it fails. I get the take two pills and call me in the morning routine from Apple. Still waiting on the next solution, but I paid $49 for Acronis. Running a VM and need everything backed up!

Oct 8, 2018 11:51 PM in response to Hank K

All of your with a Mac OS Extended (Case-sensitive, Journaled) disk... do you actually use the Encrypt option?

That's the only difference I have form all successful persons here. Nobody talks about the encryption.

Just Mac OS Extended (Case-sensitive, Journaled) still causes my problem of endless TM growing backup until the disk is full.

Thanks

Dec 6, 2018 4:39 AM in response to namuang26

I installed App Cleaner Pro as a trial a little while ago. I decided, however, that I did not need it at that time and uninstalled it (using its free near-double, AppCleaner.app, to do so). I have now used 'Find Ant File', an application that searches for and finds everything on one's hard drive, even invisibles, to find anything whose name contains 'App Cleaner Pro'. It found one or two left-over items, and I have deleted those, too. But Time Machine still does not work.

Dec 28, 2018 12:57 PM in response to Historyperson

Again, the Mac Extended Journaled Case-Sensitive or not Case Sensitive doesn't work for everybody.

Nice if it does for a lot of users though. For the remaining ones...


I do not have the Mac Cleanup folder on my machine.

I tried with an external disk as well as a dedicated partition on a NAS.

I tried to format APFS (TimeMachine reformats it automatically as it doesn't recognize that format), I tried Mac Extended Journaled Case-Sensitive, Mac Extended Journaled not Case-Sensitive, Journaled alone, encrypted or not, NTFS, FAT, exFAT

None of those do work. TimeMachine behaves normally until it reaches about 95% without a hitch and then starts growing forever until the drive is full.

I just gave up. This is totally amateur.

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Mojave time machine back up failing

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