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Mojave time machine back up failing

Since installing 10.14 have not been able to complete a full backup using time machine to external drive. All disks check out on disk utility first aid both under OS and stand alone utility under recovery. Have erased and reformatted the external drive. Still no success. Backup begins and runs up to about 80GB ok, then fails. Restart by "back up now" continues for about 500MB and then fails again. My full backup is about 900GB so I am running unprotected.

I believe this is a Mojave problem, not a drive problem.

Any ideas?

Mac mini, macOS Mojave (10.14), Samsung display

Posted on Sep 30, 2018 12:07 AM

Reply
330 replies

Nov 23, 2018 12:08 AM in response to florinastancu

Since starting this thread on Sep 30th I have followed it quite carefully and I believe the summary of findings from users including myself is as follows -


1. The Time Machine backup problem began with 10.14.0, was never patched by Apple and seems not to have been addressed in 10.14.1. Apple support have denied any problem and have issued no useful advice (that I am aware of).

2. The workaround for most if not all users has been to format the backup drive using MacOS Extended Journaled Case Sensitive. This was not required pre 10.14 and no confirmation or explanation has been given by Apple as to why it is now necessary, but it does seem to be the basis of at least a temporary solution.

3. If you are using, or have used, "App Cleaner & Uninstaller" this may well be the source of an additional problem. But the app developer has described the problem and the fix and this can be found documented earlier in this thread.

4. Some users, like myself, decided early on that because of the obvious broken code in Time M it would be better to use a 3rd party backup app, at least until Apple issue a properly tested fix. So I use SuperDuper from Shirt-Pocket.com which was suggested by other users as can be seen early on in this tread. It's a solid product and more than does the job and I can recommend it.

5. While following this thread I have tested Time M on 10.14.0 and 10.14.1 with the backup disk formatted with the "case sensitive" option, and in my case as well as for many others this, along with fixing the "App Cleaner & Uninstaller" problem seems to provide a workaround and temporary solution. There is of course no guarantee that it will work for all users - but its worth a try.

Dec 4, 2018 9:50 AM in response to Dr_Macintosh

Dr_Macintosh, did you solve your problem?


TM is not working for me either.

Context:

- Brand new 6000$ MacBook Pro 15" with 2TB to backup, came with Mojave 10.14.1.

- TimeMachine backup is on a networked MacMini file server, volume is Journaled but not Case sensitive.

- I migrated my data and app from my previous MacBook Pro 2016 15" running Sierra (10.12)

- I never had App Cleaner installed


It copies 2-3GB then stop. I have 1.9TB to backup. This is unacceptable.

I can't format my network disk to make it Case sensitive, it has many other TimeMachines backups from other Macs of the family (all other working, but not all on Mojave), or legacy backups.


APPLE, DO SOMETHING.

Dec 6, 2018 4:30 AM in response to namuang26

I installed App Cleaner Pro as a trial a little while ago. I decided, however, that I did not need it at that time and uninstalled it (using its free near-double, AppCleaner.app, to do so). I have now used 'Find Ant File', an application that searches for and finds everything on one's hard drive, even invisibles, to find anything whose name contains 'App Cleaner Pro'. It found one or two left-over items, and I have deleted those, too. But Time Machine still does not work.

Dec 6, 2018 4:39 AM in response to namuang26

I installed App Cleaner Pro as a trial a little while ago. I decided, however, that I did not need it at that time and uninstalled it (using its free near-double, AppCleaner.app, to do so). I have now used 'Find Ant File', an application that searches for and finds everything on one's hard drive, even invisibles, to find anything whose name contains 'App Cleaner Pro'. It found one or two left-over items, and I have deleted those, too. But Time Machine still does not work.

Dec 23, 2018 6:51 PM in response to Historyperson

Good question. Unfortunately, finger pointing is almost to be expected when there are multiple vendors involved. It's the easy way out.


Frankly, I don't think it'll get any attention unless a major website picks it up or someone gets the attention of an Apple exec on Twitter. It looks like people have been reporting similar symptoms with Time Machine back to High Sierra.


I retired a drive and RMA'd a drive due to this issue. Maybe someone will take action based on how many hard drives have been needlessly discarded under the assumption that the drives are failing.


My Time Machine drive was previously formatted as Mac OS Extended (Journaled). I didn't try APFS on it.

Dec 27, 2018 4:01 PM in response to talyafromanatot

This sounds promising. I am backing up to an external drive that I have partitioned. I use Carbon Copy Cloner to back up my Mac to half the external drive (partly because of 'belts and braces', partly because a CCC-backup can be used as a startup disk in an emergency and partly because it is so much quicker than Time Machine. But I use Time Machine to back up to the other half of the drive.


Both partitions are at present 'Mac OS Extended (Journaled)' formatted. Should I now reformat the Time Machine partition to APFS? Or to case-sensitive? What do the 'Discussions' pundits advise?


I know how to do the former (reformat to APFS) with Disk Utility. But if the consensus advises 'case-sensitive', please could someone tell me how to reformat to 'case-sensitive'?

Dec 28, 2018 11:24 AM in response to Michael Graubart

Based only on what I've read on this forum and my experience with one Mojave install. I'd not reformat my drive and especially not reformat as APFS. Wait till the dust settles on this issue. You might wish to consider obtaining a new drive and format it to Mac Extended Journaled not case sensitive. See how that works. BTW if something happened to what appears to be your sole backup drive with two backup schemes on it wouldn't your pants be in danger of falling?


Mojave time machine back up failing

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