Constant popup browser window about joining my own wifi network

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Level 1

8 points

Constant popup browser window about joining my own wifi network

Since mid-summer 2018, I have been constantly interrupted by a popup window looking like a browser window, with a title Join "[my name] Wifi Network" - although I am already on the wifi network. It's actually the Apple website - there are menu dropdowns about all their products. Oddly, this window insists on being in front - no other window can go on top of it. And I can't get internet access until I close this popup. It's a nuisance, one of those things you might just put up with, if it weren't like every 20 minutes. Why did this start out of nowhere, and how can I stop it?

Here's what the popup looks like:

I'm on an iMac, running OS X 10.10.5 (I note the dropdown in this posting space doesn't provide that OS...), with Safari as my default browser. Any help appreciated.

iMac, iOS 10.3.3

Posted on Sep 30, 2018 7:22 AM

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Answer 1

Eric Root

Level 10

685,269 points

Sep 30, 2018 10:11 AM in response to theodore51

See if anything here helps.

Connecting to wireless triggers error message on apple.com

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Answer 2

theodore51 Author

Level 1

8 points

Sep 30, 2018 10:35 AM in response to Eric Root

Eric, thanks so much for referring me to this forum. Unfortunately, I see a litany of complicated procedures, which may or may not make any difference. The videos someone recommended about captive portals don't address this issue, although it's good to know that a spurious captive portal is what's bugging me. The one thing that seemed promising is the installation of Dropbox - someone got rid of that, and problem was solved. I recently upgraded to paid Dropbox, around the time this started probably. But I can't very well get rid of that - I use it regularly. I'll check out whether Dropbox addresses this glitch. Until then, it seems this is one of those things in Apple-land that one simply puts up with.

Thanks again for noticing and replying.

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Answer 3

Eric Root

Level 10

685,269 points

Sep 30, 2018 12:29 PM in response to theodore51

You are welcome.

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Constant popup browser window about joining my own wifi network

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