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I have problem when I want update my apps & download free apps..( billing info)

Ip6 32gb.. I use ios11.. already full reset still same.. use WiFi to download free apps & update also same.. why must pay..maybe after I update to ios11 have this problem ..

Posted on Sep 30, 2018 9:18 AM

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Posted on Sep 30, 2018 11:12 AM

If you create a new ID, you will lose access to all previous purchases as they are tied to your Apple ID. I suggested contacting iTunes Support, because based on what you posted, you may have an account problem.

5 replies

Sep 30, 2018 10:13 AM in response to Eric Root

Thx for your attention bro.. let me explain to u what problem I have.. before this I don’t have problem to update n download.. now I want download Facebook,insta,chrome, WhatsApp, & all FREE apps cannot.. must pay & deduct my phone credit.. yesterday I did reset all to default setting..like new device.. & I try more to download apps.. still cannot.. only my device have this problem.. my friend also use iphone,no problem..

(Sorry my English poor)

I have problem when I want update my apps & download free apps..( billing info)

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