Since upgrading to Mojave I've been having problems with the bluetooth connection to my Beats Studio 3 headphones. The audio continuously cuts in and out. It's so bad that the option is to use the audio cable to connect. Has anyone else had this issue with Mojave and their bluetooth wireless headphones, and does anyone have a real solution?
macOS Mojave (10.14)
Although I thought I found a solution to my problem twice, the stuttering returned after some time.
I went back and deleted the Bluetooth preferences file (com.apple.Bluetooth.plist) in directory
/Library/Preferences/
and restarted my machine.
For now bluetooth works great.
I toggled between input and output devices. I changed my sound input to be the "Built-in Internal Microphone" instead of using my Blutooth speaker as sound input device, I maintained my SRS-XB3 speaker as the sound output device. Everything is working fine now, sound is excellent.
I reverted back to High Sierra and I was able to get things back to normal. However, I will state that if you're a podcaster or use any audio capture software such as Loopback Audio or Audio Hijack by Rogue Amoeba, you should attempt to turn off that software. There appears to be a bug where if Loopback Audio has iTunes setup as a virtual device--even if it's not enabled, it can still hang on to the audio stack. In High Sierra, I was able to turn off Loopback and get my Bluetooth headphones working with iTunes.
I found this great hint about holding down the shift+option as you click on the BT menu:
Resetting the BT Module worked like a charm.
https://www.macrumors.com/how-to/reset-mac-bluetooth-module/
This is a hardware failure. The bluetooth module is defective. Apple is aware but they will never admit it. If you want to solve, buy a bluetooth dongle or a logitech mk850 keyboard or mouse combo or similar
It's not a hardware issue. Bluetooth worked fine under High Sierra. Upgraded to Mojave and it stops working. Some have reverted back to High Sierra and it works again. It's a software issue.
I have been having issues with bluetooth since upgrading to macOS Mojave but not with my Beats. My MacBook Pro wasn’t unlocking using my Apple Watch a majority of the time I woke it up from sleep. I would have to enter my password instead. I have also noticed that I could not shut bluetooth off (from system preferences, the menubar, and Siri).
Resetting the SMC seemed to fix my bluetooth connectivity issues with my Watch and it is working almost 100% of the time now so I would suggest resetting the SMC:
How to reset the System Management Controller (SMC) on your Mac - Apple Support
I'm having problems with my Bose QC 35 headphones.
Connecting is OK and the connection remains stable - no unexpected disconnects.
However, the audio is awfully choppy. Very occasionally I also get a short burst of white noise in both channels. It's just a brief hiss during audio playback for maybe 200 ms.
Prior to Mojave the headphones were absolutely flawless with my MacBook Pro 15 (late 2016). I also regularly connect my phones to my iPhone. That was also working great prior to iOS 12 upgrade and is STILL working great.
I therefore conclude this is a Mojave issue.
I've checked the firmware in my phones and made sure they are fully up to date. Double checked again after doing this and the problem persists with Mojave. Works fine with iOS12 and I've also connected to an older laptop running the previous macOS and they work fine with that.
Pretty conclusive - Mojave seems to have problems with its audio over Bluetooth, at least for some makes of bluetooth headphones.
I too am having bluetooth issues. I did a clean reinstall and it worked for a short time then returned. If I use my iphone via bluetooth or plug in via headphone jack, my speakers are richer and louder. When I use the bluetooth on my MacBook Pro, the sound is far less. Any suggestions?
Aiwa Arc1 headphones do not work with Apple's current Mojave Bluetooth stack. Symptoms include:
Tried the following with no success:
Fresh install of Mojave and updated to (10.14.2). Latest version of iTunes (12.9.2.5).
Headphones work great in Windows 10 and in Ubuntu Bionic 18.04
[Edited by Host]
I have the same issue. I have been putting off upgrading, but finally did it this past weekend. Now when I try to listen to videos/music on my bluetooth it cuts in and out. It works fine if I listen with regular plug in ear phones. I have no idea how to fix it and I'm not very tech smart so I need step by step help. Do I need to make an appointment with Apple store to get them to fix? This is very annoying because I use my bluetooth all the time.
I am having a similar issue. I am currently running Mojave and my powerbeats 3 won't connect. I have tried resetting the bluetooth module, and reseting my headphones but nothing is working. The loading sign is always next to "connected" and then after a few seconds it says connection failed. Any ideas on how to fix it?
This did not fix the problem, in fact there was no indication that the SMC was reset following these steps. Guess I will be downgrading to Sierra.
I had same problem, sound over Bluetooth with my Powerbeats Wireless and Sony SRS-XB3. The sound was really bad. It started after I made a fresh install of MacOS Mojave.
Same issue here:
Upgraded to Mojave, Bluetooth audio randomly becomes very choppy for ~5-20 seconds, then plays normally afterwards. Never happened before with the exact same setup on earlier Mac Os versions.
Setup:
Mojave bluetooth connection -- audio issues
