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This started about 15 minutes ago, but while i'm using my phone, it will turn black and then the apple logo appears and the phone turns on again. Its done this about 8 times in the last 15 minutes and I can only use my phone for about 2 minutes at a time. I've tried doing the hard shut down where you hold on the power button and volume button at the same time, but the problem keeps occurring. What is happening and how do I fix this?
Hey hannahmoore34,
I hate to hear that you're having trouble with your iPhone shutting down unexpectedly. I'd like to help out.
When your iPhone shuts down, do you receive any temperature warning on the screen? Learn about the operating temperatures and temperature management of your iPhone in the following support article: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
I'd also like to provide some insight about shutdown issues and what might be causing them. Check it under "Preventing unexpected shutdowns" here: iPhone Battery and Performance - Apple Support
Cheers!
Hey hannahmoore34,
I hate to hear that you're having trouble with your iPhone shutting down unexpectedly. I'd like to help out.
When your iPhone shuts down, do you receive any temperature warning on the screen? Learn about the operating temperatures and temperature management of your iPhone in the following support article: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
I'd also like to provide some insight about shutdown issues and what might be causing them. Check it under "Preventing unexpected shutdowns" here: iPhone Battery and Performance - Apple Support
Cheers!
My Iphone keeps shutting off randomly
