Can't download Garageband on Macbook Air

I've been trying to download Garageband into my Macbook Air but it doesn't work. I tried downloading other apps to see if it was the App Store but they downloaded fine, I tried on another WiFi and another Apple ID but it still didn't work. Any ideas?

MacBook Air, macOS Mojave (10.14)

Posted on Oct 1, 2018 7:12 AM

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7 replies

Oct 2, 2018 7:08 AM in response to JohnCenaDoDooDoooDoooo

Hello JohnCenaDoDooDoooDoooo,

Thank you for using Apple Support Communities.

I understand that you are having an issue downloading and installing the Garageband app on your MacBook Air. Based on what you have already tried, I would suggest booting to safe mode and trying to download Garageband when booted in safe mode. This support article will walk you through restarting into safe mode:

Use safe mode to isolate issues with your Mac

I also suggest using the steps in this support article:
Get help with the App Store on your Mac

Best regards.

Oct 6, 2018 8:46 PM in response to JohnCenaDoDooDoooDoooo

I have similar problem. MacBook Pro 2017. Clean install Mojave.


Every time I click the cloud icon to download GarageBand from App Store, I see a 70MB file being downloaded on Launchpad, almost reaching 70MB, then revert to 62.5MB and the download resumed from there. This repeats for 2~3 times, then App Store just give up without giving any error message.


What I have also noticed every time I click the download from cloud icon is that, it flashes a 1.01GB download briefly, before showing the installer as a 70MB download on Launchpad.

Oct 12, 2018 6:32 AM in response to sflu

I was finally able to install GarageBand successfully yesterday when App Store managed to complete the 1.01GB download instead of the 70MB one. I don't recall making any changes to my Mac that might have resolved this issue, so I suspect most likely someone cleaned up some mess at Apple's server side.

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Can't download Garageband on Macbook Air

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