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The Mojave cannot recognize external hard drive.

I just installed macOS 10.14 Mojave system on my macbook pro retina display. The system is gorgeous and everything works perfect, until today, I found a problem:


when I plug in my external hard drive (Mac format) to my laptop, the system just cannot recognize it and the external hard drive just doesn't show on "Lacations" in my Finder.


Did anyone meet the same problem?

MacBook Pro (Retina, 13-inch,Early 2015), macOS Mojave (10.14)

Posted on Oct 2, 2018 1:30 AM

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Posted on Oct 26, 2018 10:56 AM

Try another USB cable is the easy first try.


I have one drive (single-cable USB 3) that simply WILL NOT mount on a friend's iMac but will on mine reliably. When I swapped cables for a thicker one, that's the only difference I saw, it mounted as expected on both Macs.


You could also try resetting the NVRAM and SMC and also boot into Safe Mode then reboot right after not in Safe Mode.


Safe Mode = Boot with Shift held down until you see "Safe Mode" on screen. This purges lots of cache files. Then reboot again normally.


Safe Mode

https://support.apple.com/en-us/HT201262


NVRAM reset

https://support.apple.com/en-us/HT204063


SMC reset

https://support.apple.com/en-us/HT201295


Sorta often the Mac needs to clear its caches and things after an OS update.

65 replies

The Mojave cannot recognize external hard drive.

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