Activation lock

I have an old Iphone 5s from sister. Unfortunately, she has gone to the other side a long time ago.About the Iphone, her Apple ID has been disabled and i can access to the phone. I really appreciate for yours help to pass the activation lock.

Thank you very much

LeeDan

iPhone 5s, iOS 11.4

Posted on Oct 2, 2018 8:22 AM

Top-ranking reply

chris_g1

Community Specialist

Posted on Oct 3, 2018 8:40 AM

Hi there, LeeDan21,

Thanks for reaching out to the Apple Support Communities! That is a great question you have about an activation lock on the device and I'm happy to help! Based on the information you've provided, I suggest you check out this link to Contact Support . This will get you in touch with Apple and they will be happy to proceed with further steps.

Cheers!

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Activation lock

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