Guided Access disable screen sleep

We have 9 ipads that we use on our production floor, we keep them in guided access because lets face it, we don't want them messing around instead of working. Mid last week, I took them down because we were doing inventory and I updated all of them to IOS 12, and when I came in yesterday morning, I noticed that the screens were turned off. Guided Access should not put the screens to sleep, but they are. Is there a way to prevent the screens from going to sleep?

iOS 12

Posted on Oct 2, 2018 7:42 AM

Top-ranking reply

Kaliscook

Level 1

4 points

Posted on Jan 2, 2019 2:12 PM

I was having the same issue and figured it out. Apologies if someone already mentioned this above.

Go go into settings -> General -> Accessability -> Guided Access -> Mirror Display Auto-Lock

Toggle that on and you’re good to go. No more sleeping in guided access mode.

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82 replies

Dec 10, 2018 12:07 PM in response to Jagerm

Dec 12, 2018 11:02 AM in response to Mavik

Great, so now I have to drive to 12 sites and change the guided access settings on a bunch of kiosks. Thanks a lot Apple!

Wohoo

Level 1

4 points

Dec 14, 2018 11:43 PM in response to Mumen-Rider

It seems like iOs 12.1.1 fixes the issue? At my end it does!

Wohoo

Level 1

4 points

Dec 15, 2018 12:03 AM in response to Wohoo

After a while it went out again. So the bug isn't fixed yet!

suoko

Level 1

8 points

Dec 19, 2018 12:42 AM in response to nrathbun

Last week an update was released but this issue has not been solved on mine, can you confirm it still occurs on yours too ?

Dec 19, 2018 8:41 PM in response to suoko

Same issue here. I just updated to 12.1.2 and still having issues. Devices stay on when NOT in Guided Access Mode same as everyone else is experiencing.

Anything Apple? Anything?

Jan 15, 2019 7:56 AM in response to Kaliscook

This works for the display to stay on but the Wi-Fi still turns off after 20 minutes. I need the Wi-Fi to stay connected all the time.

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Guided Access disable screen sleep