Mac Os Mojave freezes

Since updating to OS Mojave's my Apple mac keeps on freezing 😠. Is there any way to stop this?

MacBook Pro (Retina, 13-inch, Mid 2014), Mojave

Posted on Oct 2, 2018 2:26 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2018 12:59 PM

Alas. So much for the easy solution.


This list (https://www.macworld.co.uk/feature/mac-software/apps-work-macos-mojave-3678735/) might point you to some trouble spots among the big software contenders, but it's worth noting I have a pretty good spread of many of the apps listed there (CS5, Word 2011, etc), and none of them crash or burn, nor do they contribute to any slowdowns on my Air. The trouble I was having on my Mini appears to have been due entirely to a failing HD.


That is the next thing to check, by the way. Run Disk Utility on your drives and see if any of them report problems in the SMART status (bottom left of the table of info here):


User uploaded file

If it says anything other than "Verified", you'll need to replace the drive soon.


In addition to that, run over your Mac with a fine-tooth comb. If there's any third-party stuff loading in your system menu, or anything loading under "Login Items" with your user account, make sure it's up to date. Also, older software that was not cleanly uninstalled might have left something behind that's interfering with your system now — though tracking that down might be extraordinarily difficult.


Some third-party apps require you to disable SIP (system integrity protection) to install and run. If you don't remember ever booting to recovery and entering this command in the Terminal:


csrutil disable


…then you probably don't have any such software on your machine. Nevertheless, try loading Terminal (you don't have to reboot to do this) and enter this command:


csrutil status


If you see anything other than "System Integrity Protection status: enabled.", you'll need to boot to recovery, select Terminal from the Utilities menu, and enter this command:


csrutil enable


…Followed by a reboot. You can only enable or disable SIP from recovery. You can't do it from safe boot or even via sudo.


Among other things, SIP keeps permissions on files and folders what they ought to be. If those permissions get munged, some programs (and possibly macOS itself) might have trouble functioning.


Do you have a third-party peripheral, such as a keyboard, mouse, printer, scanner, or some other hardware element? Confirm its drivers are up to date.


If you have Flash, make sure it's the most recent version. (Check it via the Flash Player item in System Preferences; if it's not there, you probably don't have Flash.) I got a system dialog today telling me the Flash updater daemon was 32-bit, not 64-bit, and so I needed to run an update (the default is for it to auto-update, but I turned that off years ago). Apps that have daemon programs like that, running in the background periodically, are likely suspects in quietly causing trouble in a largely-untraceable way.


Also, take a look at Font Book and see if there are any fonts listed that appear to be damaged or poorly coded. Problematic ones should show the yellow caution triangle next to them in the fonts list. Consider turning those off, or removing them, if there are any.


I've seen problems like software-extension incompatibility before, and it always results in unpredictable system performance somewhere. The trick always is finding out which program is the source of the problem. You've probably seen EtreCheck referenced in other posts in this forum. It might be worth running a report on your machine, seeing if there's anything noted in it, and removing the problematic software, if any.

385 replies

Oct 4, 2018 3:22 PM in response to Colddiamond

Everything just progressively becomes unresponsive and all the windows start beachballing... mouse moves, windows move, but their content is stuck. If I have terminal open, and type "top", I see more and more apps in a "stuck" state.

I can't seem to get the machine out of that state and after a while, only a long power button press helps.

This is bad.

(Mac Pro 5,1)

Oct 7, 2018 9:57 AM in response to SegunA1

This article could be worth a look:


https://eclecticlight.co/2017/06/15/something-odd-you-cant-fix-sierra-re-introdu ces-repairing-permissions/


I used the steps there to rebuild permissions on both my home folder, and the root volume. For the home folder, you're just using a Finder function. For the root volume, it's a line in Terminal.


This is theoretically not necessary if SIP (System Integrity Protection) is enabled, which it is by default; you have to boot to recovery and run a line in Terminal there to turn it off. Some third-party utilities need SIP toggled or deactivated to install or run, including TotalSpaces and TotalFinder, and quite a few others. And in any case, rebuilding permissions might be of value to you, here.


When I disabled Spotlight on the Mini I've been having trouble with, it didn't eliminate the system hangs. It just reduced their frequency of occurrence. I'm casting a suspicious eye on the mix of fusion drive, background defragmenting, and general file I/O error handling, in my case. Unfortunately there's precisely nothing I can do about any of that.

Oct 9, 2018 8:57 AM in response to Colddiamond

I upgraded an 27” iMac 2015 a week ago from High Sierra to Mojave and it started to stop responding at mouse clicks, sometimes an app at a time, sometimes with a general beach ball, sometimes corrupting audio output and then freezing. At first, I thought it was a disk error, as I discovered the Console was filling up with THOUSANDS of input/output errors, but Disk Utility’s SOS didn’t show anything relevant:

User uploaded file

I disabled Spotlight on a Google File Stream mapped folder and the errors stopped, but the system kept completely freezing. Sometimes it was necessary to hard restart more than twice a day. This never happened on High Sierra!


Restored to last backup before Mojave this morning, let’s see how it behaves. I think I’ll wait until next Mojave’s version to give it another try.

Oct 20, 2018 7:36 AM in response to Allan Eckert

You were rather curt when I replied to your exact same recommendation two weeks ago in this very thread, but risking your deep disapproval yet again, I will say once more that while Etresoft is often very very helpful in diagnosing issues with configuration, third party apps, usage, etc, it is not helpful at all when it comes to OS bugs (which time has proved this most certainly is) as Etresoft presumes the OS is working just fine and something else is to blame for destabilizing the system. The solution to this thread will come when Apple releases an update. Until then the best this thread can provide are workarounds.

Oct 31, 2018 3:43 PM in response to nbogoni

It is Mojave, I've tested it is not third party software... I've been having this issues on any computer I've upgraded to Mojave... on one of them the one thing I am using is xcode and it freezes launching the iOS simulator or compiling... And we are talking about a trash can: 8 cores, 32GB 1 TB flash memory... Frozen and unresponsive just compiling.

Oct 31, 2018 4:41 PM in response to nerdinwaiting

While many (most?) of us may be experiencing the effects of the same root problem it may not affect everyone the same way. I allowed Spotlight to begin indexing my Macintosh HD this afternoon after updating to 10.14.1 and I will report back tomorrow and let you know what I find. You may want to do the same. Worst case, you will just need to force reboot and disable indexing again.

Nov 12, 2018 9:25 AM in response to Colddiamond

I haven't gone through all of the replies yet, so this may have already been discussed...


I posted about a similar issue, but one important thing to note is it only seems to affect the native Mac apps, specifically Mail, Calendar, Messages, Notes, and Safari. I will periodically (every day or two) have all of these apps lock up in a cascade of failure. Killing and restarting them only seems to make things worse, and the only "solution" appears to be restarting the Mac. This was happening during Beta, and I reported it, and has been happening with the GA releases.


For the issue I've noticed- other apps like Microsoft Office and Google Chrome appear to be completely unaffected. Checking Activity Monitor shows nothing using excessive resources, yet I get the spinning pinwheel of death on all fo the native apps (eventually).


My Mac is going through this right now, yet still has over half of its memory free, and again- nothing is using excessive resources.


The only thing I noticed when the problem started this time is TimeMachine was running, but it's been finished for ten minutes now, and my native apps are still locked up.

Nov 15, 2018 1:33 AM in response to lscarton

I just did a fresh install of 10.14.1 on my MBP 15" 2018 and it did the freezing thing just now - hard reboot cleared it for now. When the freezes happen the system clock pauses for about 5 seconds and then catches up when the freeze clears. Playing music is uninterrupted, just the UI is unresponsive for those few seconds. It is a UI bug - something is causing the window system to freeze - some non-blocking interrupt is my guess.

Dec 23, 2018 8:26 AM in response to rdchar

dont know exactly whats causing it but do know when i turn spotlight off i dont have the issue anymore.


unfortunately turning off spotlight completely cripples any search capability globally. when im in outlook i cannot search my mail at all. finder searching doesnt work.


even with indexing turned off in windows i can still search for anything i want ....


ridiculous ....

Dec 26, 2018 1:04 PM in response to Colddiamond

Hello Colddiamode,


Thank you for submitting your question to Apple Support Communities! I am more than happy to help you with your 2014 MacBook! I have a few questions for you before I can start helping you with your issue.


Another question is, have you tried force restarting it? To do this, hold the power button until the device turns off. Then turn on the Mac.


My final question is, what steps have you taken to resolve this issue on your own?


Thank you so much for letting me help you today Colddiamond!

Jan 2, 2019 7:34 AM in response to Colddiamond

I have the OS Mojave freezing issue. It does happen almost every day, more often when waking the machine (single most common way to make my machine freeze) or adjusting a setting by clicking an icon in the top menu bar (wireless is the 2nd most common causes for this freeze). Usually I am able to wait it out and the machine comes back to life within 1-3 minutes. Typically I see one app freezing while others remain active but if I click around a bit within seconds the whole desktop is unresponsive. I keep activity monitor running and don't see a common culprit frequently hogging memory, process or disk... I have found that swiping to the right to my next desktop seems to free up the process, but I have also seen this not work enough that I file this away as anecdotal information and only mention it to see if someone else finds anything similar.


(early 2015 MBP 13", 8GB, 2.7 i5)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Os Mojave freezes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.