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Lock screen wallpaper not showing ios 12

I have just resently updated my iphone to IOS 12 and it has blacked out my lock screen i have tried to set a picuter as my lock screen three time.User uploaded file

Posted on Oct 2, 2018 3:27 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2018 1:49 PM

Greetings, AaronAZZB123.


I see that you're unable to select a wallpaper to use for the lock screen of your iPhone after updating to iOS 12. I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.


Let me know how that goes, and take care!

1 reply
Question marked as Top-ranking reply

Oct 3, 2018 1:49 PM in response to AaronAZZB123

Greetings, AaronAZZB123.


I see that you're unable to select a wallpaper to use for the lock screen of your iPhone after updating to iOS 12. I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.


Let me know how that goes, and take care!

Lock screen wallpaper not showing ios 12

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