remove total av from my imac

Hey folks...I did something dumb. I let a fake review site convince me to download and install Total AV. Turns out it's more a virus than anti-virus. Tried to delete it, but a pop-up window tells me it can't be trashed because it's running. Went to bunch of sites to find out how to get rid of it, but they were almost all dummy sites from Total AV. Anyone know how to uninstall Total AV?


Thanks a million.

iMac, iOS 10

Posted on Oct 2, 2018 3:34 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2018 4:25 PM

You can see if Malwarebytes for Mac will remove it. Malwarebytes for Mac — Mac Antivirus Replacement | Malwarebytes


If not, AppCleaner will. https://freemacsoft.net/appcleaner/


You just drag the Total AV icon on top of AppCleaner and it will find the associated files. Move them to the Trash. Restart then empty the Trash.

3 replies
Question marked as Top-ranking reply

Oct 2, 2018 4:25 PM in response to silencesaysitall

You can see if Malwarebytes for Mac will remove it. Malwarebytes for Mac — Mac Antivirus Replacement | Malwarebytes


If not, AppCleaner will. https://freemacsoft.net/appcleaner/


You just drag the Total AV icon on top of AppCleaner and it will find the associated files. Move them to the Trash. Restart then empty the Trash.

Oct 2, 2018 4:04 PM in response to rkaufmann87

Thanks for the quick response. No point in trying to contact them for uninstall. They have a plethora of sites with different names that give uninstall instructions that ask for money for uninstall software. They'll just give me a link to one of those sites or sell me uninstall software that I won't be able to uninstall. It dragging it does nothing. I'm guessing that Apple, I would hope, has a solution to this.


Thanks again.


Biff

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

remove total av from my imac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.