iPhone XS Max video stuttering

Disabling auto brightness fixes these issues.

Omg! I dont know how you figured it out but turning off auto brightness actually worked!! Thanks a lot man. You the best.

Also apple please fix this, it definitely looks like a software problem now.

I found a fix. Turn off auto brightness from settings. I don’t know what sort of weird connection it has with this issue but it seems to be working.

Here people are more active - https://forums.macrumors.com/threads/choppy-video-playback-on-iphone-xs-and-xs-max.2140783/page-29

This issue is fixed in the latest beta

I have the same issue on a brand new iPhone X and was able to replicate it on a new XS phone at an Apple store. XR works fine.

By the way, there was no problem using 60fps non-HDR content from YouTube. This stuttering only occurres with “average” content.

having this same issue as well. iphone xs max. video in my camera roll seems to playback fine but anything in safari, youtube, instagram, facebook, vlc, dropbox, etc all have studdering / choppy / dropped frame issues. i don’t know how else to describe it. looks like apple needs to push out a software update for us.

Had the Xs Max, but returned it for a refund and went back to the 7plus. The video frame rate problem was intolerable. NetFlix, Amazon video, Itunes video all dropping frames and various times. Apple and Verizon claiming there is no known issue with video playback. Unbelievable.

I’m experiencing the same issue. There’s a serious drop in frame rate but only when the device is left idle for more than 10 seconds. Seems to be more persistent while streaming online. There is also a lag in app animation, but again, only when you leave your phone idle for 10 secs or more.

This has been happening to me as well, I’m glad it isn’t only an issue for me. Maybe it’s the software and hopefully, it’ll be fixed soon. You could always take it into the apple store just in case so they can check it out.

Same issue! Animation lags even in all apps like instagram, safari, whatsapp and ect. stuttering in whole UI. I never seen this kind of issue in my iphone 7 or iphone 6 or iphone 5! Really annoying.

APPLE FIX THIS ISSUE PLEASE!

Anyone got any update from apple regarding this?? I managed to get a replacement for my max but the replacement device also exhibits the same stutter :(

Apple is just bull ******** customers. I got a replacement for my iPhone XS max and even that had the same issue. I saw 2 other friends with the XS max and even they have the issue.

I had raised a bug on bug reporter a month back regarding this. They still did not do anything about it. And the so called higher executive that you're talking about, well I have spoken to them as well. They will pacify you by saying sir we will now handle your case and the typical responses but in reality they will not do jack ****.

It is just impossible that apple is not aware of this issue.

This is happens to me a lot as well, its getting really annoying. I dont know if its a hardware issue or a software. But the experience for consuming video content is really annoying. I also kind off noticed this is especially prevalent when playing high quality videos. I cant even get my phone replaced anymore here in india since they dropped that policy. They will repair the phone but they cant diagnose any problem it seems. Apple support is also basically useless since they have no clue either. I hope this gets fixed asap.

Having the same issue on my iPhone Xs Max 256 gb

That’s very sad, the most modern smartphone has such a problem, which is still not fixed

No, I mean auto brightness. It’s been moved to accessibility > display accommodations.