iPhone XS screen prone to scratching ?

"I guess i’m gonna have to think about a screen protector moving forward?"

Don't think about it; use one.

Same things here. Googled it and lots of posts come up. Never had a scratch on previous phones and always looked after them. The XS clearly has a weaker screen.

Glad I’m not the only one! I’ve been an iPhone user since the original one came out. Never used a screen protector, always kept my phone in my pocket alone without anything else in it (keys, coins, etc). For some reason, the XS is the only phone screen that looks abysmal after a couple of months of use. It looks like I’ve been purposely scrubbing sand and into it. You’d think this wouldn’t happen at this price point. Would be nice if they switched to sapphire like the stainless steel Apple Watch.

Well first of all, yes, it does scratch easily, that is because of them testing out the new ELD screen that they are new. Once they get improved ones, i was informed that you can go back to the store to get the newer screen so it won't scratch as easily. But i have no problems with my iPhone XS so i think it is pretty prone to scratching.

Just been in to Apple store at the Trafford centre as online chat advised me to and made an appointment for me. A 60 mile round trip. Was seen 10 mins late to then be told ‘why didn’t you use a screen protector? This is not an Apple issue’!!!

explained I’ve had iPhones for 9 years. Never had anything like this. Just got a shrug and a ‘do you want to buy a screen protector?’. Not happy at all.

I am glad to see I am not the only one with this issue. Hope to see some resolution to this at some point. I understand the concept of making the glass softer to prevent shatters, but seems to have gone way to far in the wrong direction.

I'm not aware of any change to make it softer, do you have a link to an Apple press release regarding this.

Since the iPhone 3G there have been posts here about how the new glass is not as good as the old glass and they got scratched through no fault of the user.

I have actually had the opposite experience. My X scratched on the screen immediately. I got a replacement X because FACEID broke and that screen scratched right away too. I've had the XS Max for 2 weeks not one scratch on it. Both phones had totallee case on them with nothing on screen. No difference in how I handled the devices.

i just got mine yesterday and I don’t even know how it get scratch on the screen. I didn’t even removed the plastic until I get case. I always put my cp on my pocket and my apple 6&7 never get scratch on it. So disappointed. You can’t even get replace and you have to pay $100 something to replace it.

That doesn't actually prove anything since you have a very low sample size. You could have just read the terms of use that you agreed to when you joined here to find out that Apple doesn't read this site.

You can always go to Apple and ask them about your theory.

I bought a new iPhone XR last Saturday, just five days ago, and being $800 I was being extremely cautious of the phone but somehow a deep scratch appeared last night. The phone is stored in a pocket by itself and I place it on smooth surfaces when not in use. I don't seem to be the only one with issues only days or weeks into owning the phone. My SE, which I've owned for three years has NO scratches. I am definitely calling Apple today...

That's not the point being made. The point is that the quality of the screen on previous phones has been vastly superior and therefore not purchased a protector. I have sold 3 in the past (after 2 years use each), no protector used and as good as new. Therefore I didn't think I'd use one this time and it scratches like a CD. Too late for a protector now.

Same issue here. I upgraded from an iPhone 6S a month ago... phone is always in my front pocket and already full of scratches. My 6S had only 1 scratch in similar conditions after 2.5 years!

I have also only just got my iPhone and has scratches on screen .. not happy😡

had all the Iphone over the years and had this problem!

I've had my phone for THREE DAYS and there are TWO scratches from edge to edge. I haven't even put it in my pocket. Will be the last apple product I ever buy if they don't make it right.