My iPhone XS Max's battery drain

When you go to Settings/Battery which app is using the most energy?

Lawrence Finch, thanks for the advice. Phone was replaced due to a faulty logic board.

I have an iPhone XS 256gb and have been disappointed with the battery life since I got it. I usually get less than 5 hours on screen time from a single charge. I have been to the genius bar four times and contacted support and customer services severla times; however , everyone keeps telling me the battery is performing normally. Frankly 5 hours on screen time for a £1149 phone is shocking. My recommendation to anyone who has just bought this phone would be to return it before your 14 day trial period is over. Unfortunately I didn't do this and Apple are now refusing to refund me or swap out the phone. I was advised by one Apple member of staff to sell the phone on eBay, which I am now doing.

Hi, I just bought my iPhone XS Max for the 2 month, I charged my phone to 100% battery everytime before I sleep, then i didn’t touch the phone at all over the night, when I woke up in the morning my battery percentage was drop for 20%++! So after that I do my research on what’s will drains my battery life, I switch off all the automatic downloads and everything else that will cause my battery life drains! I checked again the next day and the battery is also dropping for 10%++ over the night and it stated that the apps store background activity is running during the midnight! I compared it with my iPhone 8, but that is nothing apps store background activity running for the iPhone 8.

It is bothering me, I need a phone to continue my daily life and work, the Mac service centre request to diagnose my phone for 1-2 weeks and backup everything. I bought the new phone because I need it and I do not have any old phone for me to use.

It is a bad user experience when we pay so much for a power draining phone!

Time to make a genius bar appointment-->Genius Bar Reservation and Apple Support Options - Apple

Hi, folks. I was just wondering if anybody else is having the same problem as I am. I just bought my iPhone XS Max 256 gb Space Gray, and I immediately noticed how bad the battery life is. I felt worried that I received a bad unit so I started watching youtube videos on how to tweak the settings to preserve battery life. I gave it a few days to check if it's working fine now, but I don't think it fixed it. I barely use my phone when I'm at work, and every time I check my phone, I notice that the battery percentage goes down by 1%. When I do use my phone for heavy tasks (gaming, video taking, web browsing, and social media, I can see my battery draining like water in a tub. Is this like a normal iPhone behavior? My last phone was a 6 plus and even that was not draining the battery that fast.

Same for me. I had iPhone X which batteri was better than iPhone XS Max. I’m so disappointed about these. I use a lot my device but after I began to use it at 8 am, battery drains fast and actually without having an intense use of it. I think I will go to the apple store and ask how they can help me since I don’t want to keep this iPhone if it’s going to be the way the batteries performs.

the battery on my device isn’t very good either.

charged my device last night and unplugged it around 11:30pm last night. haven’t touched it until this morning at around 8:30am and it dropped to 57%.

it dropped 43% overnight. ***!

app refreshed turned off. screen brightness on manual and at the lowest possible setting.

no amount of battery saving techniques will help.

standby time on the 8+ was great. really doubt the switch to the max was a good idea.

Hi. I got my new iPhone XS Max yesterday.

First of all it’s an amazing device.

My issue is that my battery drains super fast and only from minor use in social networks.

It says the iPhone’s screen was on for 2:24 hours. The battery is almost at 50%.

I don’t know what to do and I’m super sad of the current situation. Hope you could help me. Thanks

me too. I have tested my iphone Xs max in terms of battery drain overnight without any use. The result is battery will drop with around 1.5% to 2% per hour over a night. Once I charged the battery full and turn off the charger. The battery percent will be around 78%.

Mine is doing that as well!! my iPhone 6s battery didn't start messing up until i took it on and off the charger all the time i've only had this XS max for 11 days they head phones don't work and my battery drains so fast

Has anybody found a solution to this issue? I purchased a new XS Max a few weeks ago, and the battery life has been terrible.

I’ve tried all the settings tweaks, and even resorted to a full restore from DFU mode, but it hasn’t made a difference.

The battery drains around 4-5% per hour in standby, surely this can’t be right?

the battery info in settings doesn’t help either, both screen on and screen off times are low.

Unfortunately it’s not quite as simple as that for me. Restarting, updating, and even a clean install don’t seem to have solved the problem.

The system battery monitor shows very low usage, about 5 minutes screen on and 0 minutes off, but the battery still drains around 5% per hour.

Has anyone had an appointment and it’s been resolved?? I just got the iPhone XS Max yesterday and the battery is poop I’m constantly having to charge i did the tips etc I remember one version of the phone i didn’t have to charge until day 3 now every 7 hours!! This is ridiculous!! Help