iPhone XS Max Speaker(in the earpiece) issue

Mine seems to take three days before needing a reboot. Although one time it happened overnight. Yes this very frustrating considering how expensive the phone is. I actually had the note 9 and returned it and waited for this phone. Kinda kicking myself now. Hopefully this gets fixed ASAP.

So far so good. On a side note , I feel like my cellular service is better to. I have Verizon. I’ll keep you updated. If I make it through today that will be the longest time since I’ve had the phone.

Well, my phone made it a whole 7 days. Speaker just went out again today.

Tapped to wake, up pops my lock screen then..........nothing. The screen froze, none of the buttons worked, no Face ID, no swipe up, just hung/stuck on the lock screen. After about 45 seconds the phone decided to reboot itself. First time I’ve had an iPhone just lock up.

Shortly after the reboot, the top speaker went out. SOB! Just when I thought I was going to be one the lucky ones.

Hi, you are definitely correct, and iOS 12.1 did not take care of my issue either. t’s too bad that we have to rely on second and third hand information to fix our $1250 phones. Could you imagine buying a car from manufacture X, and then having to go to their group discussions to get a straight answer about the problem you’re having with it? As far as I know no one charges more money for a cell phone than Apple does, and my 256 GB XS Max was $1249. I just bought the iPhone ex last year, but I upgraded anyway, and it cost me a lot of money to do it. Plus I bought the iPhone X outright for my wife. I’ve been a loyal customer, since the 3G iPhone came out, I have purchased many new iPhones for myself, and multiple devices for other people. You would think that Apple would be worried about losing their base customers, yes I understand every sale is important. But how important is it to keep your base happy? No news from Apple about this, nothing that I can find anywhere. In a world of denial, it would be nice if someone led the way with some truth. The other cell phone manufacturers are no better, they just deny also, because they’ve had their share of problems too. What’s it going to be Apple.... denial or some sorely needed truth for a change?!

Could you imagine the money being wasted because they keep denying what’s going on? I’ve talked to two different senior advisers with Apple, and the closest I got to an admittance of the problem is someone else was having the same issue. Getting back to the wasting of money, apple wouldn’t replace my phone, which was surprising. Thank God for Verizon’s top tier insurance which covered it no problem, and they sent me a replacement phone within two days... What I’m getting at is Apple knows darn well that replacing your phone is going to do nothing, but they are suggesting it anyway, they are also suggesting to bring it in for repair, restore from new, or whatever else they’re suggesting. It’s all a very expensive smokescreen. Thousands of dollars, or tens, or hundreds of thousands of dollars wasted wasted wasted... all because yet another big corporation won’t release a simple statement saying there is a bug, and we are working on it, we ask that you please be patient. My $13 A month insurance with Verizon, will probably be 15 or $16 by next year or the year after. Why wouldn’t it? They have to keep replacing Apples phones!

Here I’ll say it for them... everyone please be patient because Apple is working on a fix!!!

It is very frustrating considering how much the phone costs and the silence from apple is deafening. I switched from an android device because all my friends and family use apple and they convinced me. I love the phone otherwise. I also haven’t experienced the bug since 12.1 beta 5. That’s fact that others still experience it regularly tells me it must be a weird bug that’s gonna be hard to fix for everyone. Idk. ***** in any case

I’m sorry you and everyone else is having problems. Yes the silence is deafening. I am with you, other than this the phone is pretty amazing, I like everything about it, I could even deal with the speaker issue if I knew it was going to get fixed soon. My ranting is over lol, It doesn’t do any good anyway. Apples policy is just like all the other big corporation’s policy, keep denying, and then deny some more.

It will come back in on my 4th replacement ment it took 9 days for it to comeback the first time 2nd time less than 24 hours 3rd time it happend like every few hours this new one plus 12.1 it does it about inece a week or so

Looks like my one response was deleted.

I never use Bluetooth on my phone and the problem still persists. I don’t think Bluetooth has anything to do with it, and the first time mine happened back in September, I never even switch Bluetooth on.

Hi. I know they will but... how about Apple stepping up to the plate and reassuring us themselves, instead of people that are guesssing about what’s going on, that don’t even represent Apple doing it?

In my opinion Apple is resting on its laurels, and thinks that it doesn’t have to talk about it. The other big companies are no different, and trying to get them to admit anything is like pulling teeth. As a business owner myself, there comes a point when you have to own up to what happens, because ultimately it falls on me/us as the business owner.

This issue was known almost right from the get go on September 21 or 22nd. That makes the iPhone Xs 1/6th of the way through its life cycle “broken”, before it gets upgraded.

I’m done complaining, we can’t get any answers anyway, heck we can’t even get an acknowledgment of the problem. I am done complaining, and so it goes with the times anymore, nobody’s to blame, so pass the buck.

If I’m wrong about anything I said, please show me where. Thank you

Exactly this will be my last iPhone purchase for any apple product. I’ve been a Apple person some day one it’s no wonder why people keep switching it’s a shame really I like the screen but with all these issues it slmaost like is rather have my 8 plus back

Hi, are you using an iPhone X or an iPhone XS? I know you said X but I want to make sure. Because everyone else has the Xs or the max on this thread. At least that I’ve read.

After working properly for nearly 2 weeks, my earphone speaker is going out frequently now.

As far as I know, everyone else in this thread has the Xs or the max.

Also as far as I know on this thread, no ones earphone speaker goes out during phone calls, only during music, YouTube, and apps that contain dialogue.

Are you saying that your speaker goes out during phone calls? If that’s the case it sounds like a different bug.