I keep getting a pop up message that says, "A software update is required to connect to iPhone" and asks me to install it, but after I click install, it just shows installation failed.
and also my iPhone keeps dropping in and out of iTunes and can't charge properly and also shows "The operation timed out."
iPhone X: ios12
iMac 27-inch late 2013: MacOS 10.14
iMac, macOS Mojave (10.14), iPhone iOS 12
I have had this crop up on a couple of Macs.
The first time it failed as described above, this turned out to be a problem with our internal copy of Apple Software Update Server - it worked when done directly via Apple's own SUS.
The second time it worked fine - presumably the adjustments I made to our SUS cleared the problem. I am guessing an update was originally not enabled in our SUS.
Update: iPhone X: ios12.01 still have same problem
Hi John, not fully understand sorry... what is SUS? how can I fix the problem??
SUS is an abbreviation for Software Update Server.
If your a home user you are not going to be running this, if your in a larger organisation it maybe your administrator has set this up.
A software update is required to connect to iPhone
