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Safari 12: Font Issue Post-Mojave Upgrade (not rendering Calibri)

I just upgraded to Mojave a couple of days ago and everything is working perfectly. No hiccups or anything, but I did notice that, for some reason, the font family on this site ( http://romanoffsbite.tumblr.com/ ) has changed to what looks like Times New Roman. The site isn't rendering the font Calibri and it was using that font before I upgraded to Mojave.

I also upgraded to iOS 12 and the fonts are just fine in Safari on my iPhone and iPad.

This issue on the site is only happening in Safari. I tested it in FF and Chrome and they both show the correct Calibri font.

I have tried looking for any possible solutions, but all I have found regarding fonts and Mojave is the 'font smoothing' feature, which I did and the fonts on other sites do look better, but still nothing with regards to the font change on this specific site.

I have cleared the cache, logged out, restarted, etc. and still nothing seems to work...

If someone could provide any insight into this, I would really appreciate it! I am not a fan of serif fonts at all

Let me know if you need any additional information.

Thank You,

Nicole

Here are screenshots from Safari and Firefox to compare:

SAFARI (Times) [Version 12]

User uploaded file

FIREFOX (Calibri - correct font for site)

User uploaded file

iMac, macOS Mojave (10.14), Late 2012

Posted on Oct 5, 2018 11:25 AM

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11 replies

Oct 5, 2018 11:33 AM in response to Nicole Finneman

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Oct 5, 2018 12:32 PM in response to Eric Root

Hey Eric,


Ok, the issue was still present when using a different user account AND when using Safe Mode... I did run Etrecheck and here's the report:

EtreCheck version: 5.0.3 (5A014)

Report generated: 2018-10-05 12:28:39

Download EtreCheck from https://etrecheck.com

Runtime: 5:20

Performance: Below Average


Problem: Other problem

Description:

Safari 12 on macOS Mojave is not rendering the Calibri font


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up- There are orphan files that could be removed.

Unsigned files- There are unsigned software files installed. They appear to be legitimate but should be reviewed.

Low performance- EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (27-inch, Late 2012)

iMac Model: iMac13,2

1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core

8 GB RAM - Upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM1 - Empty


Video Information:

NVIDIA GeForce GTX 660M - VRAM: 512 MB

iMac 2560 x 1440


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 1000.00 GB

disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 561.48 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 23 MB used)

disk1s3 - Recovery (APFS) [Recovery] (Shared - 509 MB used)

disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used)


disk2 - Seagate BUP Slim BK 1.00 TB

External USB 5 Gbit/s USB

disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk2s2 - N***********p (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (978.23 GB used)


Mounted Volumes:

disk1s1 - Macintosh HD 1000.00 GB (433.48 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] (Shared - 4.29 GB used)

APFS

Mount point: /private/var/vm


disk2s2 - N***********p 999.86 GB (21.63 GB free)

Mac OS Extended (Case-sensitive, Journaled)

Mount point: /Volumes/N***********p


Network:

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 166.64 GB available


System Software:

macOS Mojave 10.14 (18A391)

Time since boot: Less than an hour


Configuration Files:

/etc/hosts - Count: 4


Security:

SystemStatus
GatekeeperEnabled
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.zimbra.desktop.plist

Executable: ~/Library/Zimbra Desktop/bin/zdesktop start -w

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist

Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

45 32-bit apps


Kernel Extensions:

/Applications/TechTool Deluxe.app

[Not Loaded] TTIOMIATA.kext (1.1)

[Not Loaded] TTIOMIFW.kext (1.1)


/Applications/zoom.us.app

[Not Loaded] ZoomAudioDevice.kext (1.1 - SDK 10.8)


/Library/Application Support/VirtualBox

[Not Loaded] VBoxDrv.kext (Oracle America, Inc., 5.2.4)

[Not Loaded] VBoxNetAdp.kext (Oracle America, Inc., 5.2.4)

[Not Loaded] VBoxNetFlt.kext (Oracle America, Inc., 5.2.4)

[Not Loaded] VBoxUSB.kext (Oracle America, Inc., 5.2.4)


/Library/Extensions

[Not Loaded] VirtualPCNetworking.kext (7.0.0)

[Not Loaded] VirtualPCOSServices.kext (7.0.0)


/System/Library/Extensions

[Not Loaded] AgfaUsbScanner.kext (1.0.0b1)


Startup Items:

HPlaserjet Trap Monitor Path: /Library/StartupItems/HPlaserjet Trap Monitor

VirtualPCOSServices Path: /Library/StartupItems/VirtualPCOSServices

HP USB EWS Gateway Path: /Library/StartupItems/HP USB EWS Gateway

ProTecV Path: /Library/StartupItems/ProTecV

HP IO Path: /Library/StartupItems/HP IO


System Launch Agents:

[Not Loaded]9 Apple tasks
[Loaded]179 Apple tasks
[Running]111 Apple tasks


System Launch Daemons:

[Not Loaded]36 Apple tasks
[Loaded]185 Apple tasks
[Running]112 Apple tasks
[Other]2 Apple tasks


Launch Agents:

[Running]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-10)
[Running]com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-09-25)
[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2016-08-30)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-09-25)


Launch Daemons:

[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-08-27)
[Loaded]com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10)
[Loaded]com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13)
[Loaded]com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-07-10)
[Not Loaded]org.virtualbox.startup.plist (? 700b9385 - installed 2018-01-04)
[Loaded]com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-09-25)
[Loaded]com.adobe.SwitchBoard.plist (? 68cad67 - installed 2011-10-10)
[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-01-17)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07)
[Loaded]com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13)


User Launch Agents:

[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2016-08-30)
[Loaded]com.valvesoftware.steamclean.plist (? 0 - installed 2014-11-30)
[Loaded]com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2018-08-22)
[Running]com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2009-06-19)
[Not Loaded]org.virtualbox.vboxwebsrv.plist (? 0 - installed 2018-01-04)
[Not Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-09-25)
[Loaded]com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-08-16)
[Loaded]com.spotify.webhelper.plist (? 0 - installed 2016-12-17)
[Other]com.adobe.ARM.***.plist (? 0 - installed 2011-10-18)
[Loaded]com.zimbra.desktop.plist (? 0 - installed 2014-05-22)


User Login Items:

AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2018-10-03)

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResou rceSynchronizer)

Screenhero (Screenhero, Inc. - installed 2017-12-04)

(/Applications/Screenhero.app/Contents/MacOS/Screenhero)


Internet Plug-ins:

Flip4Mac WMV Plugin: 2.3.8.1 (installed 2011-09-08)

AdobeAAMDetect: 3.0.0.0 (installed 2018-07-10)

FlashPlayer-10.6: 31.0.0.108 (installed 2018-09-11)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-03)

Silverlight: 5.1.30514.0 (installed 2014-08-23)

QuickTime Plugin: 7.7.3 (installed 2018-09-20)

Flash Player: 31.0.0.108 (installed 2018-09-11)

iPhotoPhotocast: 7.0 (installed 2011-09-08)

SharePointBrowserPlugin: 14.4.6 (installed 2014-11-17)

AdobePDFViewer: 19.008.20071 (installed 2018-10-03)

GarminGpsControl: 2.9.1.0 Release (installed 2011-09-08)

JavaAppletPlugin: 15.0.1 (installed 2014-10-23)


User Internet Plug-ins:

fbplugin_1_0_3: (installed 2010-02-25)

Move_Media_Player: npmnqmp 071101000050 (installed 2008-09-11)

Unity Player: UnityPlayer version 1.1.1 (installed 2005-09-26)

Picasa: 1.0 (installed 2012-01-11)

StartMeetingPlugin: 1.2.2 (installed 2013-05-09)

ZoomUsPlugIn: 3.0.48498.1031 (installed 2014-11-05)


3rd Party Preference Panes:

Flash Player (installed 2018-08-27)


Time Machine:

Time Machine information not available without Full Drive Access.


Performance:

System Load: 1.69 (1 min ago) 1.73 (5 min ago) 1.02 (15 min ago)

Nominal I/O speed: 6.57 MB/s

File system: 35.23 seconds

Write speed: 72 MB/s

Read speed: 93 MB/s


CPU Usage:

TypeOverallIndividual cores
System5 %9 %5 %3 %2 %
User4 %7 %4 %2 %2 %
Idle92 %84 %91 %95 %96 %


Top Processes by CPU:

Process (count)SourceCPULocation
mdsyncApple27.64 %
WindowServerApple5.24 %
kernel_taskApple4.16 %
EtreCheckProEtresoft, Inc.3.52 %
cfprefsd (3)Apple0.98 %


Top Processes by Memory:

Process (count)SourceRAM usageLocation
EtreCheckProEtresoft, Inc.484 MB
Adobe (5)?398 MB/Library/Application Support/Adobe
SafariApple385 MB
com.apple.WebKit.WebContent (2)Apple198 MB
cloudphotosdApple150 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple126 KB30 KB
apsdApple8 KB18 KB
IMRemoteURLConnectionAgentApple18 KB429 B
ScreenheroScreenhero, Inc.5 KB628 B
rapportdApple715 B863 B


Virtual Memory Information:

Available RAM3.20 GB
Free RAM259 MB
Used RAM4.80 GB
Cached files2.95 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Slack3.3.22018-09-09
Adobe Flash Player31.0.0.1082018-09-11
Fantastic Chefs1.0.82018-09-14
Zen Coloring Book For Adults612018-09-14
Star Chef2.23.52018-09-14
Township5.9.02018-09-14
Gardenscapes2.7.02018-09-14
Safari12.02018-09-17
Keynote8.02018-09-20
Pages7.02018-09-20
Numbers5.02018-09-20
Adobe Acrobat Reader DC (18.011.20063)18.011.200632018-09-20
Gatekeeper Configuration Data1552018-09-24
Full Deck Solitaire1.772018-09-24
XProtectPlistConfigData21002018-09-28
Evernote7.5.12018-09-28
MiniNote5.22018-09-29
Adobe Acrobat Reader DC (19.008.20071)19.008.200712018-10-03


Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found

~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

/Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv

Executable not found


Diagnostics Information (past 7 days):

2018-10-05 07:51:29 Xcode.app Crash

/Applications/Xcode.app

BUG IN CLIENT OF LIBDISPATCH: Cannot set width of a serial queue


2018-10-04 07:02:09 Adobe CEF Helper.app Crash

/Library/Application Support/Adobe/*/Adobe CEF Helper.app


2018-10-04 06:56:26 Adobe Acrobat Reader DC.app Hang

/Applications/Adobe Acrobat Reader DC.app



End of report

Oct 23, 2018 6:48 AM in response to Eric Root

Thanks for the tipps. I restored standard fonts. But no solution either. Since installation of Mojave Calibri is not rendered anymore by Safari (on Websites), but by Firefox or Chrome. So it must be a bug in Safari, and not in Font Book. The system itself or Font book shows Calibri as it has to be, the font isn't damaged either (says Font Book). So Safari should be looked into ...

Dec 9, 2018 9:51 AM in response to Nicole Finneman

I had no font problems until upgrading to Mojave. Now i can't use Safari when using the Cricut design space software because since the upgrade i can longer see what my fonts look like. They all look the same! How annoying. Not to mention the struggles trying to figure out what the problem was. Turns out it wasn't my software but Apples. Now i have to use google chrome all time. I like safari better, if i wanted to use google chrome all the time i would have bought a chrome book. lol. I notified apple of the problem with a link left below by someone, Hope they follow up and correct everyones font problems.

Safari 12: Font Issue Post-Mojave Upgrade (not rendering Calibri)

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