How do I stop my music volume lowering when I am in messages?

I recently noticed that my music (I use apple music) is going to 50% volume when I open the message app. I have looked all through settings and can’t find a solution! Help!

Posted on Oct 5, 2018 1:17 PM

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1 reply

Oct 7, 2018 11:57 AM in response to malloryisconfused

Hey there Mallory!

Thanks for reaching out about your iPhone sound volume changing when opening the Messages app. I'll be happy to help out.

Have you tried restarting the iPhone? If so, and the Apple Music sound volume still decreases when opening the Messages app, make sure that your device isn't sending audio to a Bluetooth accessory, by going to Settings > Bluetooth and turn off Bluetooth.

If you try playing music from any other sources, does it decrease when opening the Messages app? Likewise, if you play music from Apple Music, does it decrease if you open something like the Voice Memos app?

Let us know. Take care.

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How do I stop my music volume lowering when I am in messages?

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