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question mark symbol when trying to download HighSierra

Original effort to download new version of High Sierra resulted in an error message and invitation to try again. When I did so, the screen went blank and a flashing file symbol with a question mark appeared.even after restart, that,s all I can get.

MacBook Pro with Retina display

Posted on Oct 6, 2018 5:01 AM

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Posted on Oct 6, 2018 11:45 AM

Boot into Recovery http://support.apple.com/kb/HT4718 and try again.

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question mark symbol when trying to download HighSierra

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