itunes not synching with iphone

Hi - I uploaded a CD on iMac (21.5", Late 2013) and tried to synch with iPhone7 (iOS12). iPhone icon does not show up in iTunes. It does show up in Photos. I have another iPhone (6S) and same thing. I tried Apple support pages and only thing I could not try is some Security software is interfering - I don't have a separate security software.


Thanks - Joe

iMac (21.5-inch, Late 2013), macOS High Sierra (10.13.6), 3.1Ghz, i7 512GB SSD, LG Blu-Ray

Posted on Oct 6, 2018 9:40 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2018 11:27 AM

Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.

Unlock your iOS device and connect it to USB.

Install iTunes from the .dmg that you've downloaded.

During the installation it should announce that a further software update is required.

Install that and iTunes should see your device.


Or see If your iOS 12 device isn't recognized by iTunes, you might need to upgrade macOS or iTunes - Apple Support.


tt2

4 replies
Question marked as Top-ranking reply

Oct 10, 2018 11:27 AM in response to JoeTallyho

Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.

Unlock your iOS device and connect it to USB.

Install iTunes from the .dmg that you've downloaded.

During the installation it should announce that a further software update is required.

Install that and iTunes should see your device.


Or see If your iOS 12 device isn't recognized by iTunes, you might need to upgrade macOS or iTunes - Apple Support.


tt2

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itunes not synching with iphone

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