How to Erase & Disable Find my iPhone on iCloud for iPhone that won't Power on

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Level 1

4 points

How to Erase & Disable Find my iPhone on iCloud for iPhone that won't Power on

Looking for advice on how to Erase and Disable Find my iPhone via iCloud for a Dead iPhone.

I can log into iCloud fine, Then go to Find my iPhone and select my iPhone, when I select Erase it says that it will be erased when it next connect's to the Internet. As I am sending the phone back for replacement, I will not have the phone when it eventually gets fixed and connected to the Internet, however I need to remove the device from iCloud after it has been Erased but I do not appear to be able to do remove it until it has been fully erased !

Any advice on how to resolve this would be much appreciated !

Thanks in Advance.

Posted on Oct 7, 2018 11:25 AM

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Answer 1

Eric Root

Level 10

685,251 points

Oct 7, 2018 12:37 PM in response to KW2K

You can't erase a dead phone.

See if you can do the 2nd part of this article.

Activation Lock - Turn off Find My iPhone

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Answer 2

KW2K Author

Level 1

4 points

Oct 7, 2018 1:27 PM in response to Eric Root

Hi Eric,

Thanks for replying to my message, I understand that a dead phone can’t be erased, however my concern is that if I trade it in for a refurbished iPhone and it gets fixed, will the repairer be able to acces any data I had on my phone. I have the option “delete from account” when logged into iCloud when the device is selected.

If I select “delete from account” will this remove my phone from find my iPhone ?

I’m just concerned that if someone refurbishes my dead phone my data will be accessible!

Thanks Again !

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Answer 3

Eric Root

Level 10

685,251 points

Oct 7, 2018 1:58 PM in response to KW2K

You are welcome. If you select erase, as soon as it come on line, it should erase.

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How to Erase & Disable Find my iPhone on iCloud for iPhone that won't Power on

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