contacts freezing

Since updating to ios12 my contacts keep freezing and I can’t call any one without switching on and off

Posted on Oct 8, 2018 11:01 AM

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1 reply

Oct 9, 2018 2:18 PM in response to nataliefromormskirk

Hey there Natalie!

Thanks for reaching out using Apple Support Communities. I see you're having trouble with your iPhone because the Contacts keep freezing. I'd like to help out.

Have you tried restarting yet? If not, try that now: Restart your iPhone, iPad, or iPod touch - Apple Support

If you're still having trouble with the Contacts freezing, try resetting all settings. Be advised that this will reset all preferences and settings on the device, including your Wi-Fi password, alarms, restrictions, Touch ID & Passcode, and other settings. It will not remove any data, but I do recommend having a backup: How to back up your iPhone, iPad, and iPod touch - Apple Support
When you're ready, reset the settings by going to Settings > General > Reset > Reset All Settings. After it's complete, test your Contacts app again and let us know how it goes.
Take care!

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contacts freezing

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