Why doesn’t music download to my iPhone.

If you can't download, play, or access songs

First check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.

Check your Internet connection

Open Safari on your iPhone, iPad, iPod touch, or Mac, or a web browser on your PC, and go to any website to make sure you have a strong Wi-Fi or Internet connection.

If you can't connect to a Wi-Fi network on your iOS device, you can try using cellular data:

1. Go to Settings > App and iTunes Stores.
2. Turn on Use Cellular Data.

You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.

If the artwork for some of your albums or songs is missing

1. On your Mac or PC, open iTunes.
2. In the upper-left corner, click Music.
3. In the left sidebar, click Albums.
4. Find the album with the missing artwork, then right-click or Control-click it.
5. Click Get Album Artwork. To select more than one album, hold down the Command key on your keyboard and click additional albums.
6. iTunes adds the album artwork.
7. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose File > Library > Update iCloud Music Library.
8. After iCloud Music Library has finished updating, open the Music app on your iOS device.
9. Find the songs that are missing artwork, and remove the downloads from your device.
10. Tap the download icon to the right of the song to download the song again from iCloud Music Library.

Get help with iCloud Music Library - Apple Support

You need to:

remove all downloaded music in the Music app

(only if you downloaded it from Music to iPhone. if you only added it to the library ignore this step)

• switch off iCloud Music Library in both iPhone settings and iTunes
• backup iPhone to computer or iCloud or both through iTunes
• restore iPhone to factory settings through iTunes
• restore iPhone to the backup though iTunes
• turn iCloud Music Library back on in both iTunes and iPhone settings
• Update iCloud Music Library through iTunes
• sync iPhone through iTunes

Open the Music app on iPhone - all the artwork will be back, and you'll be able to download songs.

How to download content to listen to offline

Before you can download content to listen to offline, you need to add it to your Library. Then, in the Music app on your iPhone, iPad, or iPod touch; in iTunes on your Mac or PC; or in the Apple Music app on your Android phone, find the item that you want to download, and follow these steps:

• On your iPhone, iPad, iPod touch, or Android phone: Tap Download .
• On your Mac or PC: Click Download .

You'll see when the download is complete.

If you have Automatic Downloads turned on, content automatically downloads to your device or computer when you add it to your Library. You won't see or .

Use the Watch app on your iPhone to add music to your Apple Watch.

Add and download music, shows, and movies from the Apple Music catalog - Apple Support
Best regards.

Did you try my solution posted above?

It's originally thought for the missing artwork issue, that many people experience.

But it also works when one can't download at all, or not anymore.

Maybe it could fix your problem, I think it's worth a try.

Did you get help? All the instructions about downloading here don’t apply because I can download over the same network on my iPad but for some reason not on my phone, over both WiFi and cellular

😄 I was trying to avoid having to do that. Was hoping for a less tedious solution

I'm gonna give it a try and will revert. Thanks

I tried it. I could download tracks on the day but it's back again. Can't download anything, which is weird cause I can still download on my iPad. I don't know anymore