I dropped my phone. Now I can't hear or be heard on calls. Any ideas?

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Level 1

10 points

I dropped my phone. Now I can't hear or be heard on calls. Any ideas?

I dropped my phone, now when someone calls me I can't hear them, nor I they can hear me. Even I can't make a FaceTime call or video call. Only I can send text messages.

Any solution for this?

Regards,

iPhone 7, iOS 12

Posted on Oct 9, 2018 10:31 AM

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Answer 1

Top-ranking reply

panchososa694

Level 7

20,633 points

Oct 10, 2018 12:46 AM in response to CarlCollado

https://support.apple.com/en-us/HT203792

https://support.apple.com/en-us/HT203800

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I dropped my phone. Now I can't hear or be heard on calls. Any ideas?

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