Crackling sound on MacBook Pro 2018

I have the new MacBook Pro 2018 15' I've had it for almost two moths now. I'm sure some user are familiar with the crackling sound from the speakers on their new MacBook Pro. Even apple has addressed this with the macOS High Sierra 10.13. 6 supplemental Update 2.


However, even after updating I still have a crackling sound or a random sounds every time my speakers gets on 44 100 Hz. I can easily fix it with selecting 48 000 Hz, but I still find it shocking that the MacBook 2018 can't use 44 100 Hz... I don't want my Mac on service either atm, simply cause I still believe Apple has a fix for it. I've already replaced my MacBook Pro 2018 15' model once so I don't believe it will help if I try again. (I got it replaced for the same problem). The only reason this is bothering me is simple cause I work with sound, music to be exact.


So I'm just curious if people still have a problem with their MacBook's using 44 100 Hz? or if its just mine.

MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6)

Posted on Oct 9, 2018 3:18 PM

Reply
53 replies

Jan 10, 2019 7:30 AM in response to omv777

I also had this problem only with spotify as for now.. tried watching movies online for like 2 hours not a single crackle with Chrome browser... also I kept listening to spotify on and off and didn't catch anything... but like i said last time it happened after an hour or so.. and after rebooting Spotify App I played for another 2 hours and it was ok

Mar 18, 2019 8:41 AM in response to zeddsdeadbaby

On December 1, 2018 I bought a brand new MacBook Pro Quad Core with Touch Bar. The crackling sound happens when I play iTunes. It really ****** me off! I updated to Mojave but the crackling persists. If you bring your laptop to the store they'll just give you another laptop that has the same problem. It appears Apple knows about this issue as it has been going on for a while now. It would have been fixed by now if Steve Jobs was still alive but he isn't and we are stuck with the present day Apple that isn't as concerned. It's "our" problem, not theirs.

Oct 10, 2018 1:20 PM in response to Alias98

After all the updates, the supplemental update 2 and Mojave, I too still have this issue. I'm a music major and I need to bring my macbook to my lessons every week and play my pieces out through my speaker but I'm afraid the speakers will blow out. I still have no idea what the fix is but I've brought two macbooks back and am on my third on but still the same issue occurs.

Oct 19, 2018 7:24 PM in response to Alias98

I have the same issue with my MacBook Pro 2018 13', I've contacted Apple support but the only thing they could help me with was to make a re-installation of Mojave with the hope that it would eliminate the problem, no success.

I have a month with my new Mac and the only thing that bothers me is that I cannot listen to music while working, I spend a lot of time working with the computer and it is very disturbing for me whenever I hear the crackling sound. It happens on both speakers and headphones.

Jan 19, 2019 8:37 PM in response to Alias98

I have the same issues with the static now. l have fixed all the problems after I migrated from my older Macbook pro. It gave me a lot of issues with some software incompatibility. Very frustrating to figure out. Reformat my drive twice, then uninstall some older and update all the software.

Now come in this issue with the speakers. I don't play a lot of music on my new mac. When I start listening to Youtube channel and I noticed the speaker quality is very bad. I started to Google the issue with the static and crackling. Some of the fix was installing new OS updated. Which is not my case since my Macbook is the latest up-to-date version. I'm planning to bring my Macbook to the store to see if it is the speakers defeated.

Jan 20, 2019 11:25 AM in response to BenvelBen

I wonder (but don’t know if it’s possible to find out) what’s the actual rate of occurrence for the crackling sound issue, supposing someone buys a MacBook Pro 2018 and ensures he or she runs Mojave, issue appearing regardless of app used and regardless of using internal or external speakers/headphones.


(I don’t find it reported much in reviews but a lot of people do complain here & at Apple stores so I would be curious on some stats...)


Context: For now I have a MacBook Pro early 2015, so I’m glad I “passed” the butterfly keyboard issues of 2016-17, but only to find out here that 2018 might have an ugly issue too (for somebody who often listens to music on the computer, like I do while working.)


Should I really try to stick with 2015 as much as possible as such issues seem to keep appearning? :-/

Feb 13, 2019 4:24 PM in response to Knattertoni

I Started a Youtube Channel Documenting Issues Related to This.


If you have a youtube link or want to upload video of your issue and have me add it to the playlist:

Reply to this post and paste a link, or paste a link in the MacRumors thread, (in case this post gets flagged):

https://forums.macrumors.com/threads/macbook-pro-2018-speakers-crackling.2128234


Doesn't matter what model as long as its a T2/T1-related audio issue:

  • 2018 Macbook Pro
  • 2018 Mac Mini
  • 2018 Macbook Air
  • 2016 Touchbar Macbook Pro
  • Imac Pro


Channel Link:

Mac T2 Chip Audio Glitches


Main Playlist:

2018 Touchbar MacBook / T2-Related Audio Glitches


Feel free to blast the channel link or playlist to any relevant forums or social media channels...



Feb 27, 2019 2:58 AM in response to Alias98

Hi, everyone - is there really still no official solution for this problem?


I bought a MBP 15" in January and have the same cracking speaker problem as discribed in this thread.

If I use an external soundscard (RME UC), the problem manifests though dropouts and not the cracking sound. But it never the less makes the MBP useless for any audio purpose.


Can't really get a good overview if it really helps to upgrade to Mojave. Can someone that did this and tested it for a couple of weeks, please confirm that it actually works?


I'm running 10.13.6.


Cheers




Mar 18, 2019 9:33 AM in response to RockBands

"If you bring your laptop to the store they'll just give you another laptop that has the same problem."


I have to disagree with that wholeheartedly. You're suggesting that every single 2018 MBP has this problem. They don't. I've never experienced any crackling sounds. I play music and watch YouTube music videos on it constantly.

Mar 19, 2019 8:23 AM in response to DPJ

Perhaps I exaggerated but it sure seems like there are a lot of people experiencing the problem. In the scheme of things it may be a small percentage but no one with the problem seems to be getting any satisfaction. You are just one of the lucky ones.


My comment is somewhat jaded because originally I went to the Apple Store to get a lower model MacPro and three of them they brought out to me wouldn’t start. They ended up giving me a better laptop. While I was there a friend of mine was also there. He had brought a new Apple computer home and it didn’t start. He was getting a replacement. Hence my comment.

Mar 21, 2019 4:42 PM in response to Alias98

March 21, 2019. Went to Apple Store, they did a diagnostic test and congratulated me that my 2018 MBP is healthy, LOL. Apparently, almost everyone (many) is/are having the same issue and there is no fix, I think the staffs could have just told us that instead of pretending they have never heard of the problem. Is there any MBP that doesn't have this problem? So, how does the warranty work? Do we keep exchanging for a new one until we find a "Good Apple"?

Mar 21, 2019 5:07 PM in response to happyzone

"Is there any MBP that doesn't have this problem?"


Well I have been told by a select member that I say it too much, but since you asked....I have a 2018 MBP and it's been rock solid. No issues with crackling sound. So yes, there are MBP's without this issue and I'm certain there are thousands more that are problem free.

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Crackling sound on MacBook Pro 2018

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