Lightening Digital AV adapter (HDMI) not working with iOS 12

Lightning Digital AV Adapter stopped working after iOS 12.0.1 update on iPhone X

Audio works but no video

this was perfectOy working on previous iOS versions at the same device

other ios version still works on the same adapter

Posted on Oct 10, 2018 10:13 PM

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Posted on Jan 3, 2019 9:32 AM

I recently had this problem with my old iPad Air & iOS 12.1 - I got it working only if you supply power to the lightening socket on the HDMI adapter - without added power it doesn’t work. Others I notice have found the same solution.

55 replies

Apr 2, 2019 4:10 AM in response to okujhg

Mine has been working on and off again after resetting with the zoom option. It will work fine for a few days then act up and not work for a day. Oh and I have the same problems on a Vizio and a Samsung TV, so it’s definitely not the tv manufacturers. It’s hit or miss. Apple needs to get their head out of their ***!!!!


It’s all in the iOS updates! My phone running on old 11.4.1 iOS works flawlessly.

Feb 18, 2019 7:01 AM in response to leong224

I switched from standard zoom to zoomed under Display settings. It worked temporarily. I'm back to the hdmi adapter not working..it's a hit or miss but that's the way it was even before changing the view settings so IDK ... so tired of trying to figure out what the problem is and Apple has no answers neither do cell phone repair shops Ive been to two of them.

Feb 20, 2019 6:48 AM in response to Melimel50

I am currently still operating my I 8 on iOS 11.4. without any problems. My other phone which is an I 7 is having the same problems you are. I am trying all the options and waiting to see which one shows long term promise. So far I have rebooted the phone and then changed zoom function. The reboot only worked temporarily. The zoom worked but I was forever to stop streaming due to outside circumstances. Let you know what happen tomorrow.

Oct 15, 2018 9:39 PM in response to Planekate

Zoom didn't work for me with same problem on iOS 12.0.1. With my 3rd party smart-cable connected to my TV's HDMI in, the TV screen's "Phone Link" display show code S500F2A1LG003V007 which is evidently the name of an iOS driver. When I read the QR code which is also on the screen, it takes me to an obscure free app from DrongCast which lists numerous downloadable drivers with similar names, but not the one on my screen. I try them all and none work. What a wild goose chase. Does Apple's HDMI adapter have the same problem now? Looks like an updated driver needs to be posted by Apple or DrongCast. It used to work so great :-(

Oct 12, 2018 6:31 AM in response to Sam777sg

Greetings, Sam777sg.


I see that your Lightning Digital AV Adapter isn't working as expected. You're receiving audio content, but no video. I'm happy to help.


About Apple Digital AV Adapters for iPhone, iPad, and iPod touch

Get help

Find out what to do when you have the following issues.

If you see video but can't hear audio

Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.

If an app doesn't display video or play audio

The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.

If you need help with other issues

  1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
  4. Make sure that you have the latest version of iOS.

For more help, contact Apple Support, to set up service for your:

1. To find your accessory's model number, connect it to your iOS device and go to Settings > General > About > Apple HDMI Adapter.

2. The iPhone 4, iPad (1st generation), and iPod touch (4th generation) only display videos, photos, presentations, and slideshows on a secondary display. You can't mirror the entire screen.


Take care!

Apr 1, 2019 3:13 PM in response to Sam777sg

Terrible terrible terrible I reach Apple support finally with this issue then they pawn me off on Mitsubishi the maker of my TV then I get told my TV won’t do this when I have done it more than twice with the same app on the same TV the same adapter everything then they hang up on me after telling me it’s impossible and I’ve done it before!!! apple does not care they think they’re too big SAD

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Lightening Digital AV adapter (HDMI) not working with iOS 12

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