Apple watch stopped unlocking iMac

Question

Level 1

27 points

Apple watch stopped unlocking iMac

Hello,

My 2017 iMac stopped unlocking with Apple Watch. In the Mac system settings it's been enabled, seems to turn on. After restart, on login screen it says unlocking with Apple watch requires login with password. When I lock the Mac, and hit space, it does not show "unlocking with watch", after 5 secs the password filed comes on.

Tried to disable watch unlock and enable again, does not help.

On my MBP the watch unlock works fine. The login and iCloud settings are the same, WiFi same.

I know that many others posted such issue, but does anyone have a clue?

Best regards

AIRPODS

Posted on Oct 11, 2018 10:30 AM

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Answer 1

csperjesi Author

Level 1

27 points

Oct 13, 2018 12:33 AM in response to CarlAVII

Thanks for the reply.

After completing the watch update to 5.01 the issue is resolved.

👍-1F3FB;

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Answer 2

CarlAVII

Community Specialist

Oct 13, 2018 12:30 AM in response to csperjesi

Hey csperjesi,

Thanks for using Apple Support Communites! I see that you're having trouble using the Auto Unlock feature for your Mac and Apple Watch. I'd like to help out.

Make sure that all devices involved are fully updated, as this can resolve the issue in many cases:
Update your Mac: How to update the software on your Mac

Update your iPhone: Update your iPhone, iPad, or iPod touch

Update your Apple Watch: Update your Apple Watch

If you're still having trouble, Contact Apple Support directly for further investigation.

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Answer 3

Joseph_S.

Community Specialist

Oct 14, 2018 6:07 AM in response to csperjesi

Hey csperjesi,

I'm happy to hear that did the trick for you! Thanks for letting us know.

Have a great upcoming week.

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Apple watch stopped unlocking iMac

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