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Cellular menu missing on iPhone XS Max

I am trying to use the two SIM option on the iPhone XS Max but the Cellular data menu is missing.

Does anyone know how I can resolve this? I have tried the options for the iPhone 8 but they don’t work.

thanks

Posted on Oct 11, 2018 1:56 PM

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10 replies

Nov 3, 2018 8:05 PM in response to sberman

Hi,

The dual sim is working, I'm using it on my phone for couple of weeks but the cellular settings is missing!

Every time I need to change the primary line (which something you will discover that you will do more often with Apples fruitless dual sim) or change the settings of each line I need to reset the settings as we are only allowed to don't through the new setup

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Oct 11, 2018 2:07 PM in response to razmee209

There are none of the Cellular options only these

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Oct 11, 2018 2:23 PM in response to liverpool_lad

As you can see in the article you attached under "What you need" ...

The Dual SIM option is not currently available. It will be available later this year.

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Nov 3, 2018 8:15 PM in response to LeMajDoss

LeMajDoss wrote:

The dual sim is working, I'm using it on my phone for couple of weeks but the cellular settings is missing!

Using Dual SIM with an eSIM - Apple Support

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Oct 11, 2018 2:18 PM in response to sberman

Thanks, I am trying to add a second SIM but the options not available. I am confused

https://support.apple.com/en-gb/HT209044

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Oct 11, 2018 2:02 PM in response to liverpool_lad

What happens when you click on mobile data?

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Oct 11, 2018 2:13 PM in response to liverpool_lad

The above appears exactly like what I see under Settings > Cellular.

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Oct 11, 2018 2:28 PM in response to sberman

Cheers sberman I thought that was a previous reference before launch. Feel a fool now! 😝

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Oct 11, 2018 8:22 PM in response to liverpool_lad

liverpool_lad wrote:

I thought that was a previous reference before launch.

I'm sure you're not alone.

Glad it's all settled for you now.

Enjoy your new iPhone!

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Nov 3, 2018 8:43 PM in response to sberman

Thanks Sberman, but this is the issue the Cellular section is missing, you don’t see it when you go to settings

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Cellular menu missing on iPhone XS Max

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