External DVD drive not working post-Mojave update

Thank you so much for posting that solution. I bet the people at the Apple Stores don't even know about that. There are still situations where I have to submit files on disc. I say this again and again, "You can tell Steve Jobs is dead."

i lost where it said the solution now but basically connect the drive, it won't show up on your desktop but that doesn't matter. highlight what you want to burn go up to file and press burn to disc and it will work!

Nope ! No "Burn to disc" anywhere. No response to 'remote disc'. Maybe it has been turnoff by MOJAVE. This reminds me of PC days many years ago with errors and patches everywhere. When we spent more time getting and keeping our PC running than actually working. If you know a fix short of 'modifying code' please help. Software or hardware, my burner is a Sony DRX-800.

The DVD drive stopped working for me too (Mac mini Late 2012, after Mojave update).

When I insert a blank DVD, literally NOTHING happens. The OS doesn't react in any way - looks it's totally unaware that there is a disc.

I'm out of words for how sloppy Apple was when releasing Mojave. This is about the usage of a DRIVE - couldn't they test this?

I think a fix from their side should be appropriate! Apple?

I agree that it appears to be a software issue, whether planned or simply an error, who knows? Apple could at least answer questions, even if their ONLY solution is that we all buy more software or Apples' $80 Superdrive, maybe then they would allow us to do what we have done for years and years. Should we gamble that Apple's Superdrive would work with our MACs? Maybe buying a cheap PC to be used only for burning photos to CD/DVDs is one very poor solution? Come on Apple a little help here !!!

Hello, i am using an iMac 27" and had same troubles after update to mojave with the "new" apple super drive,

also with other cd drive i used instead, because i assumed the superdrive is dead.

Then i changed all cables, tried all usb connections on mac. Nothing happened!

Then i got a tip at german discussion board: >> i pressed the Shift Button during start (keyboard cabled)

with the cd drive connected and cd inside. When the system was started i opened the disk utility and wow

the drive appeared. Then restarted the system in normal mode. It works! I can read any CDs but didn't try to burn

hope it helps

I have the same issue, simply wanted to make a X-Mass CD for my wife today!

Seriously, what is going on at apple? Are we so post "media" that they assuming everything is been downloadable, and because of this simply de-activate everything which has no "cloud-connector"?

Off-topic: I've tried to install a game for my son, 29 GB needed, status of my main drive: 111 GB available! Game failed to install, because the 111 GB would only be there, if I have activated my "cloud-sync" for my local files (found this after I had do google this).

In the good old days, the Mac was simply working, now everything is so ..., stupid! But in the cloud!

The problem with the dvd or cd it only showed on the screen when a disc is completed. If only one file is selected it works but the rest of the cd/dvd is useless to add more to it. Their saying is Things Just Work. Well its getting to the point where everything has problems.

It seems Apple has changed their policy and business plan to increasing iCloud storage, sell something new or some other product or service. So that once we purchase the more expensive MacBook or whatever product, their mission is accomplished. And they no longer will support our purchases or correct what their software "improvements" does not allow us to do as we have for years. Has Apple become MICROSOFT 2.1?

The empty disk never showed up on the desktop.

When you're creating a Burn Folder, you have to specify its location (e.g. the desktop). Move files into the folder and then burn them as you would (well, could) do before with the empty disks.

I am running 10.14.2 and there is no mention anywhere of a burn file or create burn folder on the finder drop down menu. If you go to Apple Help screens for anything having to do with "burn" you get this helpful comment: "The selected content is currently unavailable". SO Apple is clearly aware of the problem. Apple used to take their customers seriously. And I didn't have the problem with the first iteration of Mojave on my MBP 15" late 2013. Has anybody discussed this with the Genius Bar? I can't even watch a DVD. Is going back to High Sierra an option? If so, how???? This is a situation you would expect from Microsoft!!!!

I have same situation with 10.14.2 Mojave.

No sign of any USB connection.

For music or movies: It shows: selected content is not readable.

For Data CDs or DVDs, it is readable.

am thinking of wiping all content and formatting my 15 inch MacBook?

any clues if this works?

Thank you so very much Jared. You saved me the cost of a new Super Drive as I thought that my old drive was toast!

NB. You have to make sure that all your photo's are in one file before you do this as you can't burn consecutive files.

My problem that my LG model BE14NU40 Blu-ray burnet doesn’t get recognized by my Mac. It won’t mount and I can’t use it for anything. When I last used the drive about 2 years ago it worked fine. Tried using it yesterday and nothing. Any ideas on how I can get my Mac to recognize and mount the drive.

I tried burning a disc, but get the message, no supported burner drive found. Thanks.

Running 10.14.4 Beta - Purchased music disc did launch iTunes, reads/searches for about 10 seconds & then ejects the disc.

Disk Utility doesn't even show the external drive.

No sign of a CD/DVD on the desktop.

Last worked back with High Sierra I think.

2017 MBP 15"

There doesn't appear to be a resolution to this period nor does Apple seem to care...wtf?