External DVD drive not working post-Mojave update

I am having the same issue - has an update to this disaster been released? This is unacceptable and absolutely absurd to think that instead of updating amazing technology, Apple is yet again breaking those things that were working and did not need to be fixed. 😠

Running 10.14.4 Beta - Purchased music disc did launch iTunes, reads/searches for about 10 seconds & then ejects the disc.

Disk Utility doesn't even show the external drive.

No sign of a CD/DVD on the desktop.

Last worked back with High Sierra I think.

2017 MBP 15"

There doesn't appear to be a resolution to this period nor does Apple seem to care...wtf?

Having similar problems. I have a new 2018 MacBook Air with the USB-C ports and a superdrive that is probably 8 years old. I use the Apple USB-C multi port adapter. My super drive will not play or even see DVD's. It does see and play audio CD's. The superdrive always worked with my old Air which I don't have anymore, and still works with my older iMac that has not been upgraded to Mojave. I do not need to use an adapter with the old iMac because it has the old school USB ports which connect directly to the superdrive. Have tried the German restart thing, and it did see and start to play a DVD, but it won't continue to work normally. Sometimes if I restart it will see some DVD's, but still not play them normally and some DVD's it still doesn't see at all, so you can't even eject it. Plug the superdrive with the same DVD in my old iMac without Mojave and it runs normally and of course can be ejected. Going into the Genius Bar tomorrow without much hope. Frustrating.

Same problem in a 2015 macbook air. The Driver works fine in another computer, and shows up on disk utility, but cant burn anything in a dvd.

See post by Jared Winter on Page 2. His solution works. However, it is very confusing when the burner doesn't show up on the desktop. Apple needs to fix this pronto!

I'm having the same problem & wondered if you'd managed to find a solution yet?

I buy CD's & use a DVD drive to add them to iTunes. This has worked perfectly for 5 years on my MBP, but after updating to High Sierra I'm getting the same error message as you. This is so frustrating!

Thank you caribo for the info!

I have been searching everywhere, and these 3 simple steps resolved my issue.

For others with similar issues...

I have a MacBook Pro (13-inch, 2018) running macOS Mojave Version 10.14.1.

For some reason I started receiving the same error as pictured above, and could no longer use my LG GP65NB60 external USB drive. I tried different cables and adapters with no luck.

However, I could use the same drive and cables on the same MacBook within my Parallels (Version 14.1.0 (45387)) VMs of Windows 7 and Windows 10, so I new the drive wasn't bad.

Thanks again caribo!

I have tried all the tips and tricks but none of them are working.

I need to burn DVDs as well as iCloud storage and only came to do this today after upgrading to Mojave.

My emails have also been disrupted since some are being deleted without any action I have taken (separate thread on this).

Just unfortunate? More than a coincidence that these issues have only appeared since the upgrade.

In the past I have always waited six months or so, but this time got fed up with the 'upgrade now' box appearing on the desktop.

The whole thing is a debacle when you are being pushed down a route that plainly has flaws.

Even this post will go un-noticed by Apple (either deliberately or cynically)

I have the same issue on my Macbook Pro Retina 15``. Since I update to Mojave my external LG DVD writer stop working, the icon don't appear on my desktop and I don't able to run first aid on Disk Utility.

Snap! Discovered this yesterday and was just about to post (No, honest!)

This works perfefectly for me but still begs the question as to why a blank DVD does not show on the desktop.

Another example of a developer shoving something onto the market with flaws and the attitude of "work it out for yourselves"

We just have to wait until they fix it (after all we are only customers who have made them even richer).

Over 2 hrs on the phone with Apple support & the issue is still not resolved. I've sent the logs through to Apple as requested, but who knows when I will get a reply?

When I put a DVD in the Samsung drive it's recognised but not music CD's after updating to HS. This is so frustrating & time-consuming!!!!

Nope ! No "Burn to disc" anywhere. No response to 'remote disc'. Maybe it has been turnoff by MOJAVE. This reminds me of PC days many years ago with errors and patches everywhere. When we spent more time getting and keeping our PC running than actually working. If you know a fix short of 'modifying code' please help. Software or hardware, my burner is a Sony DRX-800.

The DVD drive stopped working for me too (Mac mini Late 2012, after Mojave update).

When I insert a blank DVD, literally NOTHING happens. The OS doesn't react in any way - looks it's totally unaware that there is a disc.

I'm out of words for how sloppy Apple was when releasing Mojave. This is about the usage of a DRIVE - couldn't they test this?

I think a fix from their side should be appropriate! Apple?

I agree that it appears to be a software issue, whether planned or simply an error, who knows? Apple could at least answer questions, even if their ONLY solution is that we all buy more software or Apples' $80 Superdrive, maybe then they would allow us to do what we have done for years and years. Should we gamble that Apple's Superdrive would work with our MACs? Maybe buying a cheap PC to be used only for burning photos to CD/DVDs is one very poor solution? Come on Apple a little help here !!!

I have the same issue, simply wanted to make a X-Mass CD for my wife today!

Seriously, what is going on at apple? Are we so post "media" that they assuming everything is been downloadable, and because of this simply de-activate everything which has no "cloud-connector"?

Off-topic: I've tried to install a game for my son, 29 GB needed, status of my main drive: 111 GB available! Game failed to install, because the 111 GB would only be there, if I have activated my "cloud-sync" for my local files (found this after I had do google this).

In the good old days, the Mac was simply working, now everything is so ..., stupid! But in the cloud!