External DVD drive not working post-Mojave update

The problem with the dvd or cd it only showed on the screen when a disc is completed. If only one file is selected it works but the rest of the cd/dvd is useless to add more to it. Their saying is Things Just Work. Well its getting to the point where everything has problems.

It seems Apple has changed their policy and business plan to increasing iCloud storage, sell something new or some other product or service. So that once we purchase the more expensive MacBook or whatever product, their mission is accomplished. And they no longer will support our purchases or correct what their software "improvements" does not allow us to do as we have for years. Has Apple become MICROSOFT 2.1?

The empty disk never showed up on the desktop.

When you're creating a Burn Folder, you have to specify its location (e.g. the desktop). Move files into the folder and then burn them as you would (well, could) do before with the empty disks.

I am running 10.14.2 and there is no mention anywhere of a burn file or create burn folder on the finder drop down menu. If you go to Apple Help screens for anything having to do with "burn" you get this helpful comment: "The selected content is currently unavailable". SO Apple is clearly aware of the problem. Apple used to take their customers seriously. And I didn't have the problem with the first iteration of Mojave on my MBP 15" late 2013. Has anybody discussed this with the Genius Bar? I can't even watch a DVD. Is going back to High Sierra an option? If so, how???? This is a situation you would expect from Microsoft!!!!

I have same situation with 10.14.2 Mojave.

No sign of any USB connection.

For music or movies: It shows: selected content is not readable.

For Data CDs or DVDs, it is readable.

am thinking of wiping all content and formatting my 15 inch MacBook?

any clues if this works?

Thank you so very much Jared. You saved me the cost of a new Super Drive as I thought that my old drive was toast!

NB. You have to make sure that all your photo's are in one file before you do this as you can't burn consecutive files.

My problem that my LG model BE14NU40 Blu-ray burnet doesn’t get recognized by my Mac. It won’t mount and I can’t use it for anything. When I last used the drive about 2 years ago it worked fine. Tried using it yesterday and nothing. Any ideas on how I can get my Mac to recognize and mount the drive.

I tried burning a disc, but get the message, no supported burner drive found. Thanks.

OK Apple...do you or anybody else have a "SuperDrive" that does work with a 2017 MBP? It appears to me that the problems is on your end...either with the MBP or more likely, Mojave. If you do sell a device that does work with a 2017 MBP, I will buy it because I am sick & tired of trying to shoot this problem. Apparently your SYSDIAGNOSE has a bug as does the Feedback app with which I have wasted hours trying to get to create & submit data. I'm thinking that I have purchased my last Apple product if this is how you are going to treat your customer's problems & concerns.

I have the same problem ion my 2012 Mac mini server but not my MacBook Air. Apple support was no help.

this worked PERFECTLY! thank you!

What solution? If there really is one please post it. I need to be able to burn DVD on my Macbook air 13" 2014 w/ os Mojave and can't.

This worked great for me!! Thank you so much for posting this fix!!!!!

I wished that the Update 10.14.2 will solve this issue... but no use.

We need an Update as soon as possible to read at least our music CDs...

Thanks for posting this, I would of never figured this out on my own.

It worked!!!