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Level 1

57 points

External DVD drive not working post-Mojave update

Ever since I updated to Mojave, my external DVD drive no longer works. I am using a Late 2016 MBP w/ Touch Bar (4 Thunderbolt 3 ports). When I plug the DVD drive in, I can tell that it makes the disc spin, but it no longer shows up in Finder (i.e., the drive/disc never mount).

Here is what I've already tried:

1.) Double checking finder preferences to make sure external drives will show up

2.) Trying the DVD drive on another computer (PC). It works on PCs, so the drive isn't the problem.

3.) Trying different USB ports on the MacBook

The same drive always worked before Mojave. I'm wondering if Mojave reduced the power available for USB accessories.

Anyone else having this problem? Any solutions?

PS: Yes, DVDs are antiquated at this point, but I have no choice in the matter.

MacBook Pro (13-inch, Late 2016, 4 TBT3), 27" external 1080p display HDMI

Posted on Oct 11, 2018 2:54 PM

Best reply

rachelden

Level 1

9 points

Posted on Oct 29, 2018 9:26 AM

I'm having the same problem on my 2017 iMac. The external DVD drive is Apple model number A1379 and it's only a couple years old. It worked fine before I installed Mojave. The drive no longer shows up in Finder. I've tried the obvious things like restarting and plugging into different USB ports. The drive shows up in Disk Utility, but the buttons for First Aid, Mounting, etc. are grayed out. The same is true for my co-worker's iMac. I really hope we don't have to buy new external drives. We work with large files that need to be given to vendors and DVDs are the easiest way.

View in context

65 replies

Dec 27, 2018 10:11 AM in response to SHBean

It worked!!!

Jan 1, 2019 8:32 AM in response to MACrudy

You’re right. Just as my new IPad Pro notifications audio is low but not my regular volume tech is to re set it up as new. That’s as far as I got with them so it seems they just don’t care anymore.

Jan 4, 2019 3:29 AM in response to SHBean

It works great. Mac Support couldn't give me this easy solution. Thanks

srfrnr

Level 1

8 points

Jan 5, 2019 2:58 PM in response to SHBean

interesting, how did you get it to show up on your desktop.

Mine doesn't with Mojave on my new iMac.

Jan 6, 2019 7:57 AM in response to srfrnr

I created a burn folder then burned my items to the disk. Once that completed the cd showed on my desktop with the completed files. Then emptied my burn folder for the next batch.

MIko64

Level 1

4 points

Jan 16, 2019 6:57 AM in response to SHBean

Worked Great SHBean, Thanks!

Johnthis

Level 1

4 points

Jan 18, 2019 10:06 AM in response to Jared Winter

It’s easy folks, somewhat inconvenient but easy.

go to file then select “new Bern folder” then load your contents to the “new Bern folder” go back to file and burn new Bern folder.

Johnthis

Level 1

4 points

Jan 22, 2019 7:17 AM in response to DrTee1966

It’s not that hard—- go to “file” then “new Burn folder” not finder

OpalXIII

Level 1

4 points

Jan 24, 2019 5:37 PM in response to Jared Winter

Thank you, SHBean!!! I had this same issue and could find no solutions - until now. Yay, my external cd/dvd drive works again!!!

OpalXIII

Level 1

4 points

Jan 24, 2019 5:38 PM in response to SHBean

Thank you, SHBean!!! I had this same issue and could find no solutions - until now. Yay, my external cd/dvd drive works again!!!

Jan 25, 2019 1:28 AM in response to OpalXIII

Hello everybody,

after the update to 10.14.3 it works fine on my MacBook Pro 2012..........

Jan 25, 2019 11:42 AM in response to PhotoStudioInParis

After updating 10.14.3 problem still persist. MacBook not recongnising any music CD inserted into the USB-DVD drive. It’s saying: Eject or initialize...

Jan 28, 2019 2:30 AM in response to SHBean

Thank you very much for your solution, SHBean - you saved me from buying a new DVD drive!

Jan 31, 2019 9:58 PM in response to Jared Winter

it worked but it didn't burn anything. thank u however

cynsha

Level 1

8 points

Feb 5, 2019 11:12 PM in response to Jared Winter

Thank you!!! Saved me a lot of searching!!

External DVD drive not working post-Mojave update