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Since Mojave update cannot print PDF to HP Laserjet Pro MFP M277dw

Since updating to Mojave, cannot print PDF files to HP Colour Laserjet Pro MFP M277dw. However, can print Word docs.

The PDF file size is 791.1kb and is sent to email, so can see on other devices. I was able to print this same PDF file from the iPad and also from our other Mac which runs High Sierra to the printer.

All three devices connect to the printer over Wifi.

I have installed the latest updates from HP site and still unable to print the 791.1kb PDF from Mojave Mac, however, have now just printed a 90kb PDF file, but still unable to print the 791.1kb PDF file.

Any ideas before the next update is a hammer.

Thanks

iMac, macOS Mojave (10.14), HP Laserjet Pro MFP M277dw

Posted on Oct 12, 2018 2:02 PM

20 replies

Oct 18, 2018 8:59 AM in response to chrissiefromfaversham

Can you open and print the 791Kb PDF file from Preview? Can you open and print the same PDF from Adobe Acrobat Reader DC (official link)?

Oct 19, 2018 7:32 AM in response to louisemontaldo

I fixed the problem!

I opened the URL of the printer

On the home page, click reports and the Demo Page.

Now it prints pdf's , images, documents, everything!

Lanny

Level 6

13,183 points

Nov 27, 2018 2:20 PM in response to chrissiefromfaversham

I have the problem with some downloaded PDFs and my HP CP2025dn, only work around is to use Acrobat Reader instead of Preview, or a different printer.

dereklai

Level 1

24 points

Nov 28, 2018 9:24 AM in response to Lanny

Same problem. Use Acrobat Reader or Foxit Reader to print PDF instead of Preview should be fine.

Preview has to be updated to solve this issue.

Hanssiie

Level 1

4 points

Jan 2, 2019 8:02 AM in response to chrissiefromfaversham

My work around is to print the pdf file from my iPhone, than it works but still it is annoying.

Since Mojave update cannot print PDF to HP Laserjet Pro MFP M277dw